Product Engineer

ovIeXfw8Product Engineer1444Product EngineeringFull-TimeSofia , Bulgaria3/13/2013

General Overview: The Product Engineer designs, develops, tests, and evaluates software and systems, applying the principles and techniques of computer science and engineering that produce an effective and secure product meeting the requirements of the business.   Description     ESSENTIAL FUNCTIONS AND RESPONSIBILITIES The Product Engineer:   •             Researches, designs, and develops computer software systems •             Documents development work •             Implements and integrates third-party applications for use in the business •             Works with Business Analysts and End users on how to implement the business requirements •             Provide internal staff and customers with resolution to advanced and/or escalated technical issues •             Works with Sales on pre-purchase consultation with customers, as required. •             Reviews and tests hardware to meet internal and product requirements •             Analyzes software requirements to determine feasibility of design within time and cost constraints •             Works with vendors on resolution of hardware and software issues   MINIMUM QUALIFICATIONS   •             Strong knowledge of programming concepts •             General knowledge of multiple programming languages scripting language. Must be able to write scripts in some administrative language (preferred: Powershell) •             Windows Operating System -- Expert knowledge and use of Windows- various distributions •             2-4 years experience of system administration in an internet intensive environment •             Strong knowledge of Internet protocols and conceptual knowledge of networking •             Expertise in Exchange, VMware, or C# design and administration a plus •             Knowledge of securing public facing systems •             Ability to work in a team environment •             Great communication skills, both written and verbal •             Must be a team player and have a great attitude. Interfacing with other areas of the organization is a must.   Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.                  </li> </ul>The Product Engineer designs, develops, tests, and evaluates software and systems,  applying the principles and techniques of computer science and engineering that produce an effective and secure product meeting the requirements of the business.oNjeXfw1Product Engineer1441Product EngineeringFull-TimeSofia , Bulgaria3/13/2013

General Overview: The Product Engineer designs, develops, tests, and evaluates software and systems, applying the principles and techniques of computer science and engineering that produce an effective and secure product meeting the requirements of the business.   Description     ESSENTIAL FUNCTIONS AND RESPONSIBILITIES The Product Engineer:   •             Researches, designs, and develops computer software systems •             Documents development work •             Implements and integrates third-party applications for use in the business •             Works with Business Analysts and End users on how to implement the business requirements •             Provide internal staff and customers with resolution to advanced and/or escalated technical issues •             Works with Sales on pre-purchase consultation with customers, as required. •             Reviews and tests hardware to meet internal and product requirements •             Analyzes software requirements to determine feasibility of design within time and cost constraints •             Works with vendors on resolution of hardware and software issues   MINIMUM QUALIFICATIONS   •             Strong knowledge of programming concepts •             General knowledge of multiple programming languages scripting language. Must be able to write scripts in some administrative language (preferred: Powershell) •             Windows Operating System -- Expert knowledge and use of Windows- various distributions •             2-4 years experience of system administration in an internet intensive environment •             Strong knowledge of Internet protocols and conceptual knowledge of networking •             Expertise in Exchange, VMware, or C# design and administration a plus •             Knowledge of securing public facing systems •             Ability to work in a team environment •             Great communication skills, both written and verbal •             Must be a team player and have a great attitude. Interfacing with other areas of the organization is a must.   Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.                  </li> </ul>The Product Engineer designs, develops, tests, and evaluates software and systems,  applying the principles and techniques of computer science and engineering that produce an effective and secure product meeting the requirements of the business.oVVXWfwtNetwork Analyst1351NetworkingFull-TimeCanadaVancouver, B.C., Canada5/15/2013

Overview The Network Analyst is a technical role blending customer support and network operations. Hands-on troubleshooting using a vast array of network devices and tools will be a major component of your job. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are actually working.   Responsibilities <ul> <li>Provides FirstCall Support to PEER 1's co-location and network customers</li> <li>Monitors network health and responds to event alarms</li> <li>Analyzes network traffic patterns and responds to security issues</li> <li>Assist with provisioning, implementation, and supporting of PEER 1 and ServerBeach customers.</li> <li>Work with Cisco, Juniper and Foundry router/switches, Netscreen and Juniper firewalls, and Foundry load balancers</li> <li>Works closely with the network engineering team to troubleshoot and resolve advanced network issues</li> <li>Monitors power and cooling systems for all data centers</li> <li>Co-ordinates maintenance with vendors and remote PEER 1 technicians</li> <li>Secondary duties include running Ethernet/Fiber cabling for new and existing clients and providing remote hands for customers in our Vancouver data center</li> <li>Demonstrates an appetite to perform, succeed and grow in ways people only dream of.</li> </ul>     Position Requirements Education/Experience <ul> <li>Degree or diploma in computer science, or equivalent education</li> <li>Minimum 2 years hands on network experience desired</li> <li>Strong grasp of TCP/IP, routing, switching, cabling, internet protocols (BGP,ISIS, and OSFP), firewalls, VPNs, and load balancers</li> <li>Advanced knowledge of Cisco, Juniper and Foundry hardware and software</li> <li>In depth knowledge of Linux/Unix and Windows environment</li> <li>Certifications with Cisco and/or Juniper (CCNA/CCNP/JNCIA) preferred</li> <li>Proven ability to work in a fast paced environment</li> <li>Shown to be self-motivated, adaptable, and a quick learner</li> <li>Excellent analytical and problem solving skills</li> <li>Excellent oral and written communication skills</li> <li>Well-developed customer service skills</li> <li>Flexibility to work shifts under a rotation schedule that includes overnight shifts</li> <li>A determination to make a difference.</li> </ul> Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.</li> </ul>                    The Network Analyst plays an integral role in providing the best customer support in the industry.oOBGWfwLNetwork Operations Engineer1268NetworkingFull-TimeCanadaVancouver, B.C., Canada5/15/2013

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES The Network Operations Engineer:   · Supports all network related pieces within multiple data centers and PEER 1’s corporate and backbone networks. · Assists with provisioning, implementation, and support of PEER 1 and Serverbeach clients. · Takes escalations from the Support and Data Center Operations teams and works directly with clients on network related inquiries. · Trains and works with Support staff to reinforce PEER 1’s First Call Support. · Provides advanced level technical support for networking and security products. · Troubleshoots complex problems on PEER 1’s data center network. · Works with Cisco, Juniper and Foundry switches/routers, Netscreen and Juniper firewalls, and Foundry load balancers on a daily basis. · Participates in projects locally and remotely involving, but not limited to, network design, product design, data center build outs.   MINIMUM QUALIFICATIONS · Degree or diploma in computer science, or equivalent education and experience. · 2+ years experience with data center networks. · Strong grasp of TCP/IP, routing, switching, cabling and internet protocols such as BGP, ISIS, OSPF, etc. · In depth knowledge of Linux/Unix and Windows environments. · Advanced knowledge of Cisco, Juniper and Foundry hardware and software. · Certifications with Cisco and/or Juniper (CCNA/CCNP/JNCIA) or equivalent experience preferred. · Ideal candidate will have experience in a multi-homed Internet network. · Excellent analytical and problem solving skills. · Excellent oral and written communication skills. · Well developed customer service skills. · Ability to work in a fast paced environment. · Self motivated, adaptable, quick learner. · Must be able to participate in 24/7 on-call duties. · Some travel may be required.     APPLY <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.</li> <li>This is a featured opportunity. </li> </ul>                    The Network Operations Engineer is primarily responsible for layers 2 to 4 for both infrastructure and customer solutions in all PEER 1 and Serverbeach Data Centers. They need to be team focused, customer focused, understanding of scalability, and attentive to detail in their design and documentation. This position is customer facing and responsible for providing critical support for PEER 1’s clientele.oYKgXfwFGL Accountant1462FinanceFull-TimeCanadaVancouver, B.C., Canada5/15/2013

Are you cool as a cucumber when the heat is on? Are you known for your can-do attitude, attention to detail and willingness to do whatever it takes to get the job done? If so, maybe you're cut out to be an integral player behind the scenes in supporting our Finance team towards their vision of delivering consistent, exceptional service and being at the heart of the business as a GL Accountant at PEER 1 Hosting. You have at least 2 years of experience in Accounting,  and you use the knowledge you've gained to complete financial reporting, tax compliance requirements, and other day-to-day accounting functions. You're well prepared to come in and tackle month, quarter and year-end closings, and can adjust accruals and deferrals like nobody's business. Although you're a numbers guru, you're also pretty system savvy and will have no trouble working with Great Plains and Excel daily. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are actually working.   What you'll do: <ul> <li>Month-end closing procedures including but not limited to accruals, reconciliations and analysis</li> <li>Commodity tax, business license and government survey filing</li> <li>Bank reconciliation and cash report</li> <li>Entering fixed asset transactions</li> <li>Providing reports on fixed asset expenditures</li> <li>Analyzing variances on fixed assets expenditure</li> <li>Liaison with AP regarding invoice coding</li> <li>Other accounting related duties including ad hoc projects</li> <li>Demonstrates an appetite to perform, succeed and grow in ways most people never dream of.</li> </ul>   Ideal candidate will have: <ul> <li>A bachelor’s degree preferably in accounting or finance with a GPA of 3.5 or higher</li> <li>Enrolled in the CGA or CMA program</li> <li>Minimum two years experience in accounting</li> <li>Must be system savvy.  Minimum intermediate level Excel skills, be able to work with vlookups and pivot tables</li> <li>Accurate and fast ten-key</li> <li>Experience in Great Plains definitely an asset</li> <li>Ability to learn quickly, with a strong drive to succeed and grow</li> <li>Attention to detail and able to meet tight deadlines</li> <li>Excellent communication skills</li> <li>Team focused – ability to work collaboratively</li> <li>Good sense of humor – takes time to have fun at work too</li> <li>A determination to make a difference.</li> </ul>   About being a PEER: We don't make the Internet work better by simply relying on our world-class datacenters and network spanning North America and the UK. Our people are the difference makers and game changers. Technology doesn't bring about change. It's the people who bring about the technology and make it work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success.   Apply: <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.</li> </ul>  The Accountant plays an important role in supporting the finance function. Behind the scenes this person is integral in supporting the finance team towards their vision of delivering consistent, exceptional service and being at the heart of the business.ooUnXfwmIT Security Administrator1481Information TechnologyFull-TimeCanadaVancouver, B.C., Canada5/15/2013

If you are looking for an uncommon opportunity in IT Security -- a chance to join an organization known for its technology excellence in the hosting field -- it's time to consider Peer 1! As the IT Security Administrator, you will be part of our global IT Security team in creating a reliable and sustainable security environment. This is a rare opportunity for an IT Security professional who is comfortable, better yet excited, to roll up their sleeves and transform a blank slate into a world-class IT Security program. For this, you will have at least 3 years of IT Security experience and you will work with cross-functional teams to establish training initiatives, promote employee awareness of best-in-class security practices, and monitor compliance. We'll count on you to coordinate investigations and perform monthly audits and recommend improvements to reduce, contain and mitigate any and all risks. This position requires a willingness to become a champion for change, the dedication to strive for excellence, and the confidence to measure yourself against the best. Not just technologically, but in all that you do.  Be prepared for a career that is challenging and rewarding! What you'll do: <ul> <li>Recommend, maintain, and oversee enforcement of security related policies and procedures to protect corporate infrastructure.</li> <li>Perform security audits to ensure accreditation control objectives are met (ie. SSAE16, PCI DSS, ISO27001, COBIT) and remediate deficiencies.</li> <li>Implement and communicate security awareness training.</li> <li>Participate in investigations of potential/actual security breaches and implement measures to mitigate further events.</li> <li>Ensures vulnerabilities are identified and security patches are applied on a timely basis and in accordance with established policies, procedures and standards.</li> <li>Advise cross-functional groups with patch management, backups and disaster recovery.</li> <li>Troubleshoot and resolve IT security tickets and issues.</li> <li>Support and maintain key security technologies (IDPS, penetration testing software, dual factor authentication system, centralized authorization and authentication systems, and a centralized monitoring platform).</li> <li>Assist cross-functional groups with patch management, backups and disaster recovery.</li> <li>Participate in other initiatives and projects as required.</li> <li>Rotate on-call duties for after-hours support.</li> </ul> Ideal candidate will have: <ul> <li>Bachelor's degree in Computer Science or equivalent combination of experience and relevant training and education</li> <li>3+ years of related IT security experience</li> <li>Knowledge of Firewalls, intrusion detection/prevention systems, anti-virus software, data encryption, and other industry standard techniques and practices.</li> <li>Functional understanding of SSAE16, PCI, and ISO27001 certifications.</li> <li>Strong understanding of networking concepts.</li> <li>Strong analytical skills with the ability to investigate and breakdown complex situations in a systematic manner.</li> <li>Ability to work in a collaborative team environment and work on larger goals without direct supervision.</li> <li>Ability to build and sustain strong partnerships with cross-functional groups.</li> <li>Effective time management, multi-tasking, and organizational skills.</li> <li>Well-developed written and verbal communication skills.</li> <li>Deliverable-focused and flexibility to adapt to changing priorities.</li> <li>Positive attitude and will to jump in to help whenever required.</li> <li>Take initiative and can be flexible to both work independently and as part of a team.</li> </ul>   About being a PEER: We don't make the Internet work better by simply relying on our world-class datacenters and network spanning North America and the UK. Our people are the difference makers and game changers. Technology doesn't bring about change. It's the people who bring about the technology and make it work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success.   Apply <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date:We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.</li> </ul>This person is integral in securing the integrity of our corporate environment which will enable PEER 1’s success and continually Strive for Excellence.oFXYWfwgCompliance Analyst1363LegalFull-TimeCanadaVancouver, B.C., Canada5/15/2013

The Compliance Analyst continually strives for excellence  in promoting certification related initiatives and implementing best practices across the company. They work diligently  to strengthen internal controls and collaborates with cross functional groups to identify, design, and implement required policies and procedures.   What you'll do: Your 3+ years of experience with technical writing and implementing policies and procedures make you our go-to for managing our compliance portal, implementing and maintaining a repository of best-in-class practices, and providing assistance with internal audits and remediation. One of your strengths is your analytical skills, and you'll put them to good use as you evaluate and improve operational processes to align with industry standards (think SSAE16, SOC2/SOC3, ISO27001, and PCI DSS). The heart of our business is in our data centers, and you will play a key role in deploying their business continuity and disaster recovery plans. We look to you to be an expert in the development of preventative, detective, and monitoring controls, and to research emerging issues, accreditations and their potential business impact. You are also a relationship-builder, a powerful tool at your disposal as you will be responding to inquiries from internal and external customers.   This position requires a willingness to become a continual driver for change, the stamina to strive for excellence, and the confidence to measure yourself against the best. Not just technologically, but in all that you do.  Be prepared for a career that is challenging and rewarding!     The ideal candidate will have: • Post-secondary education in a business, finance, or security related field • Minimum of 3 years relevant experience with technical writing and implementing policies and procedures.   • Solid understanding of security frameworks such as SSAE16, SOC2/SOC3, ISO27001, and PCI DSS.   • Solid experience with business process reengineering and operational deficiency remediation.  • Strong proficiency with Microsoft Office.  • Strong analytical skills with the ability to investigate and breakdown complex situations in a systematic and detailed manner. • Ability to build and sustain strong collaborative partnerships with cross-functional groups.  • Effective time management, multi-tasking, and organizational skills.  • Well-developed written and verbal communication skills.  • Deliverable-focused and flexibility to adapt to changing priorities.  • Positive attitude and willingness to assistance with projects of varying complexity.  • A desire to live our Core Values ○ Every Interaction Matters ○ Enable Others to Succeed ○ Strive for Excellence ○ Sense of Fun and Play ○ Anything is Possible   About being a PEER: We don't make the Internet work better by simply relying on our world-class datacenters and network spanning North America and the UK. Our people are the difference makers and game changers. Technology doesn't bring about change. It's the people who bring about the technology and make it work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success.   Apply: • Please click on the Apply button below to submit your cover letter and resume • Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.               The Compliance Analyst continually strives for excellence  in promoting certification related initiatives and implementing best practices across the company. They work diligently  to strengthen internal controls and collaborates with cross functional groups to identify, design, and implement required policies and procedures.orDgXfw1Product Engineer1457Product EngineeringFull-TimeUnited KingdomSouthampton, Hampshire, United Kingdom5/15/2013

As a Product Engineer at PEER 1 Hosting you will play a critical role on a global team that designs, develops, tests, and evaluates software and systems. You will work with the latest technology and  apply your knowledge of the principles and techniques of computer science and engineering to produce an effective and secure product, which meets the requirements of the business. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn't feel like work, no matter how long and hard you are actually working.  What you'll do: Our Product Engineers are called to be leaders - you will consult with groups across all aspects of the company, and will be in the perfect position to help mentor and assist our PEERs. You will work with Developers to document their work, implement and integrates third-party applications for use in the business. You'll also collaborate with our Business Analysts and end users on how to implement business requirements. We are also counting on you to provide internal staff and customers with resolution to advanced and/or escalated technical issues, as well as to work with Sales on pre-purchase consultation with customers, as required. Your expertise is needed to reviews and test hardware to meet internal and product requirements, and to analyze software requirements to determine feasibility of design within time and cost constraints. Product Engineers also work with vendors on resolution of hardware and software issues.  Ideal candidate will have: <ul> <li>Strong knowledge of programming concepts</li> <li>General knowledge of multiple programming languages scripting language. Must be able to write scripts in some administrative language (preferred: Powershell)</li> <li>Expert knowledge and use of Windows or Linux OS- various distributions</li> </ul> <ul> <li> 2-4 years experience of system administration in an internet intensive environment</li> </ul> <ul> <li>Strong knowledge of Internet protocols and conceptual knowledge of networking</li> <li>Knowledge of securing public facing systems</li> <li>Ability to work in a team environment</li> <li>Great communication skills, both written and verbal</li> <li>Must be a team player and have a great attitude. Interfacing with other areas of the organization is a must.</li> <li>Expertise in Exchange, VMware, or C# design and administration a plus</li> <li>A desire to live our Core Values <ul> <li>Every Interaction Matters</li> <li>Enable Others to Succeed</li> <li>Strive for Excellence</li> <li>Sense of Fun and Play</li> <li>Anything is Possible</li> </ul> </li> </ul>   About being a PEER: We don't make the Internet work better by simply relying on our world-class datacenters and network spanning North America and the UK. Our people are the difference makers and game changers. Technology doesn't bring about change. It's the people who bring about the technology and make it work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success. Apply: <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.</li> </ul>The Product Engineer designs, develops, tests, and evaluates software and systems,  applying the principles and techniques of computer science and engineering that produce an effective and secure product meeting the requirements of the business.o6GpXfwSData Centre Technician1485Data Center OperationsFull-TimeUnited KingdomHavant, Hampshire, United Kingdom5/3/2013

If you love getting your hands on the latest technologies, you have a sense of fun and play, and the thought of working in a  new 50,000 sq ft state-of-the-art data centre sounds like heaven, we want to hear from you! We are the Number One web host in Canada, top 5 globally and we're now on a mission to be Number One in the UK. We are also hell bent on being the best B2B services company in any sector. Being the best means having the best people, and getting the best people means being the best place to work. We are obsessed with our commitment to best-of-breed technology as well as to delivering outstanding customer service to more than 10,000 customers worldwide, backed by a 100 percent uptime guarantee. Our portfolio includes Managed Hosting, Dedicated Servers, Colocation and soon Cloud Services. Founded in 1999, the company is headquartered in Vancouver, Canada, with European operations headquartered in Southampton, UK. What does a Data Centre Operations Technician do? You will be part of a small specialist Data Centre Operations team covering a 24/7/365 shift pattern. Our Data Centre Operations Technicians are at the heart of our European operations and are responsible for building, configuring, deploying and supporting servers on behalf of our customers. * Configure, install and support managed and dedicated servers. * Configure, install, and support dedicated network components. * Install immaculate cabling and labeling. * Keep the data centre organised and efficient. * Troubleshoot physical problems and address issues within the facility. * Work on trouble tickets. * Problem diagnosis and resolution. * Monitoring system performance along with tuning and capacity planning. * Configuring and troubleshooting the network. * Provisioning of non-standard builds including legacy products, post-install addition of special packages not part of standard provisioning. * Basic knowledge of cluster and SAN provisioning. * Able to implement server rebuild techniques including data recovery tools. Desired experience: You love working in a team. Excellent customer facing skills The ability to learn quickly. The ability to manage multiple activities and projects. Enjoy a high pressure environment Solid understanding of server hardware architecture, maintenance, and repair Install and working knowledge of RHL and Microsoft Operating systems. Working knowledge of common TCP/IP protocols such as ssh, ftp etc Knowledge of routing. (Juniper knowledge an advantage.) Basic knowledge of cluster and SAN provisioning. Knowledge of high voltage infrastructures - UPS, Generator, Three phase etc. Knowledge of CRAC. Knowledge of ESD procedures The ability to lift and rack servers. Be able to laugh at yourself and the rest of the team                          You will be part of a small specialist Data Centre Operations team covering a 24/7/365 shift pattern. Our Data Centre Operations Technicians are at the heart of our European operations and are responsible for building, configuring, deploying and supporting servers on behalf of our customers.oPjeXfw3Technical Account Manager (Linux)1442Customer CareFull-TimeUnited KingdomSouthampton, Hampshire, United Kingdom5/15/2013

Key duties <ul> <li>Supports Unix/Linux and/or Microsoft based systems in a large multi-domain environment.</li> <li>Troubleshoots or crisis-manages customer technical issues.</li> </ul> <ul> <li>Performs problem diagnosis and resolution.</li> <li>Complex systems planning</li> <li>Migration and capacity planning</li> <li>Maintains client specific documentation that is used by our staff when responding to issues.</li> </ul> <ul> <li>Expert consultation on installations and tools to help customers grow</li> </ul> <ul> <li>Support Account Directors and Customer Advocates in customer projects</li> <li>Work with customers on new products.</li> <li>Ensures high customer satisfaction during the support process.</li> <li>Assist in inter-department communication and development from internal and customer perspective</li> </ul> Strategic duties <ul> <li>To keep current with new and developing technologies, suggesting ideas where the company are able to support new services.</li> <li>Work within SLA’s and drive to get these down, providing world class services to clients.</li> <li>Strive, wherever possible, to prevent issues.</li> </ul> Company duties <ul> <li>Live by and promote the core values within the company</li> <li>Every Interaction Matters.</li> <li>Enable Others to Succeed.</li> <li>Strive for Excellence.</li> <li>Anything is Possible.</li> <li>Sense of Fun and Play.</li> <li>Undertake any other duties that may be required from you from time to time.</li> </ul> Job specific > Solid understanding of server hardware. > Able to configure Linux O/S. > Experience with Linux and/or web hosting technologies such as Apache/Nginx, MySQL, Postfix/Sendmail, DNS services etc > Knowledge of VMWare ESX/ESXi platform advantages > Understanding Clusters and Load Balancing principals > Familiarity with most basic system administration tools and processes. > Working knowledge of common TCP/IP protocols such as telnet, ssh, ftp, smtp. > Ability to troubleshoot complex problems for common TCP/IP protocols > Ability to troubleshoot complex application-level problems independently. > Ability to work effectively with internal departmental members and peers from other departments. > Must demonstrate the capacity and desire for continued, independent learning.  Person specific <ul> <li>Excellent organization and follow-up skills</li> </ul> <ul> <li>Excellent customer relation and communication skills</li> <li>Must love to talk to customers and help them define business needs.</li> <li>Ability to manage multiple activities/projects.</li> <li>Willingness to work with members or group to achieve common goal.</li> </ul> <ul> <li>Sense of fun and play and enjoy a fast paced dynamic environment</li> </ul>   Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.</li> </ul>Brief Description The Technical Account Manager serves as the customer escalation point and champion during crisis situations. Handles direct customer inquiries and performs system administration duties and is responsible for working ticket queues.oO8rXfw4IT Support Administrator1491Information TechnologyFull-TimeUnited KingdomLondon, United Kingdom5/16/2013

The IT Support Administrator is, basically, our hero! You are the epitome of great service and are always there to support your PEERs with any and all technical difficulties that may arise on the job. Your kick-ass technical know-how and willingness to exceed expectations allows your PEERs to focus on their duties and responsibilities, rather than pulling their hair out. What you'll do: Provide timely, professional, and reliable technical support to inquiries originating from tickets, voicemails, emails, in person, and remote requests from all PEER 1 staff. These include the following functional areas: Hardware – Laptops/Desktops/Smartphones (Dell, Apple, Samsung, Blackberry) Applications – Windows, OSX, Linux, Landesk, Exchange, Microsoft Office Suite Telephony – Wireline, Conferencing, Cell Phones, Cisco VoIP Assist with documentation (diagrams, knowledgebase, how-to guides) Works with IT Infrastructure and Security teams to troubleshoot and resolve issues On-call support responsibilities which are approximately one week every two months Demonstrates an appetite to perform, succeed and grow personally and professionally   Ideal candidate will have: ·         Ability to travel between our Southampton and London offices. ·         Degree or diploma in Computer Information Systems, or one year of work experience ·         Excellent written and oral communication skills ·         Well-developed customer service skills ·         Strong organizational and multitasking skills ·         Ability to work in a fast paced environment and keep a cool head while doing so ·         A positive attitude, be self-motivated, adaptable, and a quick learner ·         Excellent hardware and software troubleshooting skills ·         A determination and initiative to provide your best every day and make a difference   About being a PEER:   We don't make the Internet work better by simply relying on our world-class datacenters and network spanning North America and the UK. Our people are the difference makers and game changers. Technology doesn't bring about change. It's the people who bring about the technology and make it work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success.   Apply: ·         Please click on the Apply button below to submit your cover letter and resume ·         Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.      The IT Support Administrator is, basically, our hero! You are the epitome of great service and are always there to support your PEERs with any and all technical difficulties that may arise on the job. Your kick-ass technical know-how and willingness to exceed expectations allows your PEERs to focus on their duties and responsibilities, rather than pulling their hair out.oyJlXfwjGeneral Application1472OtherFull-TimeUnited KingdomSouthampton, Hampshire, United Kingdom4/17/2013

What does it take to be a Peer? It requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn't feel like work, no matter how long and hard you are working.  Applying for a position: If you already applied for a specific position you do not need to fill out an additional one. This general job application and is to be used if you do not see a specific position you're interested in at this time. This job application will be used for all positions/locations. It will be reviewed in relation to Peer 1's  current employment needs. If you are selected for an interview, Peer 1 will contact you by phone to arrange an appointment. Interviews will be arranged on the basis of those applicants possessing the skills, qualifications, and experience that most closely match our needs. Unfortunately, not all qualified applicants can be selected for an interview. If you are not interviewed, your job application will be retained for six months from the date of application. Thank you for your interest in employment with Peer 1.        Thank you for considering Peer 1 as a potential employer. In support of our continued growth, Peer 1 is accepting applications for employment on a continuous basis. Even if a position is not currently available, we will accept applications for future reference.oZUrXfw1Account Director1495SalesFull-TimeUnited KingdomLondon, United Kingdom5/16/2013

What’s PEER 1’s reason for being? We’re here to make the Internet work better by creating the most human experience on the web. Sound ambitious? Yeah, we did that on purpose. We allow our customers to focus on the possibilities of the Internet, not the problems – whether they are a kid working out of a garage or a global conglomerate. We do this by offering hosting services in the 21 world-class data centers we have planted all over North America and Europe. Oh, and we should probably mention that we run them all on our very own backbone. We’ve been rapidly growing ever since two maverick minds had a chance meeting in a Vancouver elevator and decided to found the company back in 1999. But don’t assume that our growth path was blazed without challenges. Challenges are why we, and hopefully you, walk into work every day, roll up our sleeves and start creating answers to the dilemmas businesses face on the Internet. If this sounds like something you’re game for, keep on reading. Responsibilities <ul> <li>The primary objective of a Business Development Rock Star is to develop sales from existing PEER 1 Hosting installed base customers within their assigned territory in order to achieve their monthly quota.</li> <li>Self-motivated, ambitious Rock Star attitude.</li> <li>Expected to meet /exceed monthly sales target.</li> <li>Responsible for full sales cycle from lead to close.</li> <li>Manage the overall quality of deliverables including peer review of other’s output.</li> <li>Work closely with New Acquisition Sales Reps to discover opportunities and begin sales activities on existing accounts.</li> <li>Maintain a clear understanding of how existing customers are using PEER 1 Hosting solutions.</li> <li>Responsible for leveraging relationships to cross-sell into accounts with affiliated companies (i.e., parent companies, subsidiaries, etc.).</li> <li>Accurately updates customer’s records in Salesforce after each communication with customer or prospect.</li> <li>Schedule events, call backs and follow-ups and continue communications as organized and managed with Salesforce.</li> <li>Call on customers to establish long-term relationships and create repeat business.</li> <li>Grow existing customer base by offering additional value-added products.</li> <li>Retain knowledge of products and services to successfully present and up-sell to client base.</li> <li>Present company products at local and regional trade shows if needed.</li> <li>Extremely responsive to all client telephone calls and emails.</li> </ul>   Position Requirements Education/Experience <ul> <li>Knowledgeable of professional sales process.</li> <li>Proven ability to attain monthly sales quota.</li> <li>Effectively communicate over the phone, through email, and face-to-face.</li> <li>Strong presentation, written and verbal communication skills.</li> <li>Effective time management skills, superior negotiation skills, proven territory / vertical market sales development skills.</li> <li>Possesses superior follow-up skills with the ability to respond under pressure.</li> <li>A minimum of 2 - 4 years Rock Star installed base business sales experience incorporating</li> <li>value/service selling.     </li> <li>Experience of strategic selling at Executive and Board level.</li> <li>Sales experience in a technology related industry preferred.</li> <li>B2B Sales experience.</li> <li>Goal oriented with superior work ethic.</li> <li>Must be able to generate and qualify excellent customer opportunities..</li> </ul> Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.</li> </ul>                                                  The Business Development Consultant (BDC) is responsible for managing the sale of Peer 1 Managed Hosting products to prospective clients or customers from an initial lead to final completion. You will work as part of a team to ensure that each customer is receiving the best quality service within SLA’s.ou6mXfwDBusiness Development Consultant1473SalesFull-TimeUnited KingdomSouthampton, Hampshire, United Kingdom5/2/2013

PEER 1 Hosting is one of the world’s leading IT hosting providers. The company is built on two obsessions: Ping & People. Ping, represents its commitment to best-of-breed technology, founded on a high performance 10GB SuperNetworkTM connected by 17 state-of-the-art data centers, 21 points-of-presence and 10 colocation facilities throughout North America and Europe. People, represents its commitment to delivering outstanding customer service to its more than 10,000 customers worldwide, backed by a 100 percent uptime guarantee and 24x7x365 FirstCall Support™. PEER 1’s portfolio includes Managed Hosting, Dedicated Servers under the ServerBeach brand, Colocation and Cloud Services. Founded in 1999, the company is headquartered in Vancouver, Canada, with European operations headquartered in Southampton, UK. PEER 1 Hosting shares are traded on the TSX under the symbol PIX.   GENERAL SUMMARY:   Peer 1 needs the right candidate to help us grow our Channel in the Small and Medium Business Marketplace.  The ideal Candidate must have passion, innovative ideas, and experience in the channel.   <ul> <li>Expected to set, meet, and destroy your monthly targets ( Because you can ) month after month</li> <li>Build a mixed channel across multiple verticals that resells and refers some of the best hosting opportunities in the world</li> <li>Work with the exceptional Peer 1 sales team to ensure that these opps are won</li> <li>Keep your forecasting up to date to keep everyone informed as to our wins in the channel</li> <li>Know when to engage our technical staff to help close the deal.</li> <li>Present well and with passion. Go to trade shows and evangelize the Peer 1 name</li> <li>Above all else, love what you do!</li> </ul>   The Performance Metrics are simple:   <ol> <li>Net New Channel Revenue</li> <li>Net New Channel Opportunities</li> <li>Number of transacting partners</li> </ol>   MINIMUM QUALIFICATIONS <ul> <li>At least 3 Years of Channel or Sales related experience</li> <li>Consistent ability to overachieve revenue targets</li> <li>Ability to attract key partners</li> <li>Exceptional Communication and presentation skills</li> <li>A history of resolving partner challenges</li> <li>Have a heart and soul in bringing partners and sales together</li> </ul>              The Channel Account Executive will work with PEER 1 Hosting’s Partner acquisition efforts to on- board, grow, and develop Partner relationships.oCUPWfw1Channel Account Executive1316SalesFull-TimeUnited KingdomSouthampton, Hampshire, United Kingdom5/9/2013

PEER 1 Hosting is one of the world’s leading IT hosting providers. The company is built on two obsessions: Ping & People. Ping, represents its commitment to best-of-breed technology, founded on a high performance 10GB SuperNetworkTM connected by 17 state-of-the-art data centers, 21 points-of-presence and 10 colocation facilities throughout North America and Europe. People, represents its commitment to delivering outstanding customer service to its more than 10,000 customers worldwide, backed by a 100 percent uptime guarantee and 24x7x365 FirstCall Support™. PEER 1’s portfolio includes Managed Hosting, Dedicated Servers under the ServerBeach brand, Colocation and Cloud Services. Founded in 1999, the company is headquartered in Vancouver, Canada, with European operations headquartered in Southampton, UK. PEER 1 Hosting shares are traded on the TSX under the symbol PIX.   GENERAL SUMMARY:   Peer 1 needs the right candidate to help us grow our Channel in the Small and Medium Business Marketplace.  The ideal Candidate must have passion, innovative ideas, and experience in the channel.   <ul> <li>Expected to set, meet, and destroy your monthly targets ( Because you can ) month after month</li> <li>Build a mixed channel across multiple verticals that resells and refers some of the best hosting opportunities in the world</li> <li>Work with the exceptional Peer 1 sales team to ensure that these opps are won</li> <li>Keep your forecasting up to date to keep everyone informed as to our wins in the channel</li> <li>Know when to engage our technical staff to help close the deal.</li> <li>Present well and with passion. Go to trade shows and evangelize the Peer 1 name</li> <li>Above all else, love what you do!</li> </ul>   The Performance Metrics are simple:   <ol> <li>Net New Channel Revenue</li> <li>Net New Channel Opportunities</li> <li>Number of transacting partners</li> </ol>   MINIMUM QUALIFICATIONS <ul> <li>At least 3 Years of Channel or Sales related experience</li> <li>Consistent ability to overachieve revenue targets</li> <li>Ability to attract key partners</li> <li>Exceptional Communication and presentation skills</li> <li>A history of resolving partner challenges</li> <li>Have a heart and soul in bringing partners and sales together</li> </ul>              The Channel Account Executive will work with PEER 1 Hosting’s Partner acquisition efforts to on- board, grow, and develop Partner relationships.olYnXfwnLead Development Sales Manager1477SalesFull-TimeUnited KingdomSouthampton, Hampshire, United Kingdom5/9/2013

What's PEER 1's reason for being? We're here to make the Internet work better by creating the most human experience on the web. Sound ambitious? Yeah, we did that on purpose. We allow our customers to focus on the possibilities of the Internet, not the problems – whether they are a kid working out of a garage or a global conglomerate. We do this by offering hosting services in the 21 world-class data centers we have planted all over North America and Europe. Oh, and we should probably mention that we run them all on our very own backbone. We've been rapidly growing ever since two maverick minds had a chance meeting in a Vancouver elevator and decided to found the company back in 1999. But don't assume that our growth path was blazed without challenges. Challenges are why we, and hopefully you, walk into work every day, roll up our sleeves and start creating answers to the dilemmas businesses face on the Internet. If this sounds like something you're game for, keep on reading. Responsibilities <ul> <li>Serve as the lead development reps' manager/daily point of contact for customer and partner escalation issues, one-off approvals, etc</li> <li>Document processes, work flows and data definitions for the support of mapping data and business processes.</li> <li>Enable/training on system, processes, campaigns (objectives and strategy), products and solutions.</li> <li>Audit lead development reps’ conversations and call notes to maximise and ensure quality. </li> <li>Provide guidance and insight to continuous improvement.</li> <li>Work with Marketing and Sales Operations to ensure that qualified leads are being assigned correctly; the teams have appropriate visibility into the leads and followed-up by Sales/partners in a timely manner.</li> <li>Provide consultation and recommendations on an ongoing basis to help drive efficiencies and productivity. </li> <li>Drive unqualified lead to qualified lead conversion rate.</li> <li>Responsible for maintaining calling guideline and scripts.</li> <li>Ensure timely follow-up on unqualified leads.</li> <li>Track, Monitor Lead and Opportunity Conversion.</li> </ul> Skills <ul> <li>Strong management/leadership skills</li> <li>Experience in managing and building strong relationships with a 'virtual team' across multiple time zones</li> <li>Willing to be a 'coach' and take an active role in making sales calls.</li> <li>Strong project management skills</li> <li>Strong communication skills</li> <li>Experience using various query generation tools.</li> <li>Microsoft Office advanced skill set (Access & Excel)</li> <li>Experience with the development and utilisation of marketing databases, data capture requirements and data quality standards.</li> <li>Solution oriented person that presents issues and provides answers</li> <li>Highly motivated person with a passion to succeed</li> <li>Excellent people skills and must enjoy working with others</li> <li>With a real "can do, will do" attitude, you will continually strive for the highest levels of performance and thrive in a culture of opportunity, confidence and hunger for growth.</li> <li>The ability to be flexible with change, diverse in function and be ready to quickly acquire the skills necessary to face new challenges.</li> </ul> Apply <ul> <li>Please click on the 'Apply' button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.</li> </ul>The Outbound Lead Development Manager will lead and support the delivery of high quality, lead generation driven campaigns through execution and measurements across business markets through a team of Lead Development Representatives within the organisation.oBLeXfwhNew Business Executive1448SalesFull-TimeUnited KingdomLondon, United Kingdom5/15/2013

What's PEER 1's reason for being? We're here to make the Internet work better by creating the most human experience on the web. Sound ambitious? Yeah, we did that on purpose. We allow our customers to focus on the possibilities of the Internet, not the problems – whether they are a kid working out of a garage or a global conglomerate. We do this by offering hosting services in the 21 world-class datacenters we have planted all over North America and Europe. Oh, and we should probably mention that we run them all on our very own backbone. We've been rapidly growing ever since two maverick minds had a chance meeting in a Vancouver elevator and decided to found the company back in 1999. But don't assume that our growth path was blazed without challenges. Challenges are why we, and hopefully you, walk into work every day, roll up our sleeves and start creating answers to the dilemmas businesses face on the Internet. If this sounds like something you're game for, keep on reading. Overview The New Business Executive will manage the sale of Peer 1 Managed Hosting prodcuts to prospects that call or email with requests for more information. This position requires a willingness to dream big and measure yourself against the best. Not just sales, but in all that you do. Be prepared for a career that doesn't feel like work – no matter how long and hard you are actually working. Responsibilities <ul> <li>Generates new business through prospecting and self-generated leads.</li> <li>Recommends solutions to meet customer needs.</li> <li>Retains knowledge of products and services to successfully present and up-sale.</li> <li>Reviews special projects and implements services and products within budgetary constraints without depleting customer expectations.</li> <li>Provides guided facility tours and effectively presents company and network infrastructure to clients.</li> <li>Extremely responsive to all client telephone calls and emails.</li> <li>Monitor Salesforce CRM, forecasting Opportunity Pipeline for accuracy.</li> <li> Schedule events, call backs and follow-ups and continue communications as organized and managed with Salesforce.</li> <li>Meet/Exceed monthly individual sales goals.</li> <li>Represents the company in a professional manner.</li> <li>Participate in marketing events such as trade shows and seminars events.</li> <li>Prepare presentations, proposals and sales contracts.</li> <li>Other duties as consistent with the position.</li> </ul> Position Requirements Education/Experience <ul> <li>Self-motivated, ambitious and goal-oriented.</li> <li>Entrepreneurial spirit.</li> <li>Effective listening skills.</li> <li>Strong presentation, written and verbal communication skills.</li> <li>Market knowledge and strategic thinking.</li> <li>A technical aptitude, attention to detail, customer follow-up skills.</li> <li>Experience selling complex technical solutions.</li> <li>A minimum of 2 - 4 years Rock Star sales experience incorporating value/service selling.</li> <li>Goal oriented with superior work ethic.</li> <li>Effective time management skills.</li> <li>Superior negotiation skills, Knowledgeable in professional sales training and sales process.</li> <li>Able to work to a monthly target and be able to effectively communicate over the phone, through email, and face-to-face.</li> <li>Ability to face rejection.</li> <li>Developing ways to get through gatekeepers.</li> </ul>   Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.</li> </ul>The New Business Executive will manage the sale of Peer 1 Managed Hosting prodcuts to prospects that call or email with requests for more information. This position requires a willingness to dream big and measure yourself against the best. Not just sales, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are actually working.o9y7WfwuNew Business Executive1402SalesFull-TimeUnited KingdomLondon, United Kingdom5/2/2013

Attention all Entrepreneurial sales people!   Are you the best Enterprise sales person in your current business? Do you feel limited by the slow growth of the company and feel you can do so much more? Does success mean achieving a result everyday for you?   We have the perfect job.......  Come and launch a new vertical for the fastest growing hosting company in the UK.     What can Peer1 hosting offer you?   Work with high achievers in a market that’s in very high growth mode Sell world class hosting products and solutions into 21 datacentres globally Have a high earning potential circa £150k Be part of an amazing company as recognised by the Great Place to Work award   What will your goals be in this role?   Develop as an expert and sales specialist in your vertical Overachieve your monthly targets Contribute to the development of the team being the best in the company   Who is Peer1 Hosting?   We are a £160m global hosting provider who owns our own network and datacentres and every year we grow because we recruit great people and deliver great service.  We grew 140% in 2012 in the UK which puts us in the top 5% of high growth companies…  We promise you unrivalled career opportunities.   Come and see for yourself!     Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.</li> </ul>                                              The New Business Executive will manage the sale of Peer 1 Managed Hosting products to prospects that call or email with requests for more information. This position is one of the first touch points to a potential customer and it is your responsibility to take the information provided, craft a solution and manage the client.  This position requires a willingness to dream big and measure yourself against the best. Not just sales, but in all that you do. Be prepared for a career that doesn&rsquo;t foklqXfwMNew Business Executive1490SalesFull-TimeUnited KingdomSouthampton, Hampshire, United Kingdom5/2/2013

Attention all Entrepreneurial sales people!   Are you the best Enterprise sales person in your current business? Do you feel limited by the slow growth of the company and feel you can do so much more? Does success mean achieving a result everyday for you?   We have the perfect job.......  Come and launch a new vertical for the fastest growing hosting company in the UK.     What can Peer1 hosting offer you?   Work with high achievers in a market that’s in very high growth mode Sell world class hosting products and solutions into 21 datacentres globally Have a high earning potential circa £150k Be part of an amazing company as recognised by the Great Place to Work award   What will your goals be in this role?   Develop as an expert and sales specialist in your vertical Overachieve your monthly targets Contribute to the development of the team being the best in the company   Who is Peer1 Hosting?   We are a £160m global hosting provider who owns our own network and datacentres and every year we grow because we recruit great people and deliver great service.  We grew 140% in 2012 in the UK which puts us in the top 5% of high growth companies…  We promise you unrivalled career opportunities.   Come and see for yourself!     Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.</li> </ul>The New Business Executive will manage the sale of Peer 1 Managed Hosting products to prospects that call or email with requests for more information. This position is one of the first touch points to a potential customer and it is your responsibility to take the information provided, craft a solution and manage the client. This position requires a willingness to dream big and measure yourself against the best. Not just sales, but in all that you do. Be prepared for a career that doesn’t feozLeXfwfSales Solutions Engineer1447SalesFull-TimeUnited KingdomLondon, United Kingdom3/12/2013

What's PEER 1's reason for being? We're here to make the Internet work better by creating the most human experience on the web. Sound ambitious? Yeah, we did that on purpose. We allow our customers to focus on the possibilities of the Internet, not the problems – whether they are a kid working out of a garage or a global conglomerate. We do this by offering hosting services in the 21 world-class datacenters we have planted all over North America and Europe. Oh, and we should probably mention that we run them all on our very own backbone. We've been rapidly growing ever since two maverick minds had a chance meeting in a Vancouver elevator and decided to found the company back in 1999. But don't assume that our growth path was blazed without challenges. Challenges are why we, and hopefully you, walk into work every day, roll up our sleeves and start creating answers to the dilemmas businesses face on the Internet. If this sounds like something you're game for, keep on reading. Overview The Sales Engineer will manage the sale of Peer 1 Managed Hosting prodcuts to prospects that call or email with requests for more information. This position requires a willingness to dream big and measure yourself against the best. Not just sales, but in all that you do. Be prepared for a career that doesn't feel like work, no matter how long and hard you are actually working.   Responsibilities <ul> <li>Conference with customers to ascertain information to evaluate/qualify specific needs and budgets</li> <li>Assist Sales Rep in setting accurate customer expectations through class and individual training</li> <li>Provide preliminary solution and logical diagrams based on customers needs</li> <li>First line of Support for the Sales Team</li> <li>Provide the Sales team with training on product additions and/or changes (with product management)</li> <li>Communicate solution issues with Sales Rep and customer</li> <li>Write technical papers on existing products for reference</li> <li>Provide assistance to marketing team in putting together information on the company website</li> <li>Work closely with Product Management for pricing and product changes/enhancements</li> <li>Depending on complexity of solution pricing may be given to Sales Rep</li> <li> Standard Solution- Standard Pricing</li> <li> Non Standard Solution- Budgetary estimates are provided.</li> <li>Communicate Status of customer builds with Provisioning Team</li> <li>Communicate any customer solution discrepancies with the appropriate departments</li> <li>Leverage relationships within the organization to solve technical hurdles and foster awareness of our products and solutions</li> <li>Escalate urgent issues that require immediate attention</li> <li>Create and implement sales processes and policies</li> <li>Provide updates/reports to upper management</li> <li>Assist in the day-to-day management of the sales team</li> <li>Participate in meetings and prepare training materials for product launches</li> </ul>   Roles and Responsibilities with Customer <ul> <li>Conference with customers to ascertain information to evaluate/qualify customers’ specific needs and budgets</li> <li>Explain PEER 1’s offering of products and services and how they fit the customer’s needs</li> <li>Assist Sales Team in setting accurate customer expectations</li> <li>Provide customer with a preliminary Logical Design of a possible solution</li> <li>Support customer’s follow up questions in sales process</li> <li>Communicate Status of Customer’s implementation</li> <li>Communicate customer’s pre and post production issues with the appropriate departments as needed</li> <li>Provide ongoing consultation to customers for upgrade and scaling options</li> <li>Provide walkthrough tour of the facilities as requested</li> </ul>   Roles and Responsibilities with Other Departments <ul> <li>Have pre-sales questions answered by the appropriate departments as needed</li> <li>Validate unusual/complex solutions with the appropriate departments as needed</li> <li>Co-ordinate tasks (such as customer migrations/upgrades) with the appropriate departments as necessary</li> <li>Communicate design issues with the appropriate departments as needed</li> <li>Identify gaps and common requests for product to Product Management</li> <li>Work with other departments in the development of processes and procedures to be followed by the sales team</li> <li>Provide information on sales processes to other departments as requested</li> <li>Serve as the liaison between Sales and other departments</li> </ul>   Position Requirements Education/Experience <ul> <li>Minimum experience 3 years in an Internet technology field</li> <li>Experience with Operating Systems (Windows and Linux)</li> <li>Knowledge of server hardware components</li> <li>Knowledge of Internet Security and Networking concepts</li> <li>Certification in one of the following areas: Microsoft/RedHat/Network/A+</li> <li>Great communication, written and oral skills</li> <li>Self-motivated, ambitious and goal-oriented</li> <li>Effective listening skills</li> <li>Business acumen</li> <li>Ability to work well with team members</li> <li>Management/Leadership skills a plus</li> </ul> Apply <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.</li> </ul>The Sales Solution Engineer ascertains the prospect’s technical requirements in order to recommend applicable products and services, and ultimately design an appropriate hosting solution. We are currently seeking a Sales Solution Engineer in Southampton to join our team!oWoGWfwGSales Solutions Engineer1267SalesFull-TimeUnited KingdomSouthampton, Hampshire, United Kingdom2/26/2013

What’s PEER 1’s reason for being? We’re here to make the Internet work better by creating the most human experience on the web. Sound ambitious? Yeah, we did that on purpose. We allow our customers to focus on the possibilities of the Internet, not the problems – whether they are a kid working out of a garage or a global conglomerate. We do this by offering hosting services in the 21 world-class datacenters we have planted all over North America and Europe. Oh, and we should probably mention that we run them all on our very own backbone. We’ve been rapidly growing ever since two maverick minds had a chance meeting in a Vancouver elevator and decided to found the company back in 1999. But don’t assume that our growth path was blazed without challenges. Challenges are why we, and hopefully you, walk into work every day, roll up our sleeves and start creating answers to the dilemmas businesses face on the Internet. If this sounds like something you’re game for, keep on reading. Overview The Sales Engineer will manage the sale of Peer 1 Managed Hosting prodcuts to prospects that call or email with requests for more information. This position requires a willingness to dream big and measure yourself against the best. Not just sales, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are actually working.   Responsibilities <ul> <li>Conference with customers to ascertain information to evaluate/qualify specific needs and budgets</li> <li>Assist Sales Rep in setting accurate customer expectations through class and individual training</li> <li>Provide preliminary solution and logical diagrams based on customers needs</li> <li>First line of Support for the Sales Team</li> <li>Provide the Sales team with training on product additions and/or changes (with product management)</li> <li>Communicate solution issues with Sales Rep and customer</li> <li>Write technical papers on existing products for reference</li> <li>Provide assistance to marketing team in putting together information on the company website</li> <li>Work closely with Product Management for pricing and product changes/enhancements</li> <li>Depending on complexity of solution pricing may be given to Sales Rep</li> <li> Standard Solution- Standard Pricing</li> <li> Non Standard Solution- Budgetary estimates are provided.</li> <li>Communicate Status of customer builds with Provisioning Team</li> <li>Communicate any customer solution discrepancies with the appropriate departments</li> <li>Leverage relationships within the organization to solve technical hurdles and foster awareness of our products and solutions</li> <li>Escalate urgent issues that require immediate attention</li> <li>Create and implement sales processes and policies</li> <li>Provide updates/reports to upper management</li> <li>Assist in the day-to-day management of the sales team</li> <li>Participate in meetings and prepare training materials for product launches</li> </ul>   Roles and Responsibilities with Customer <ul> <li>Conference with customers to ascertain information to evaluate/qualify customers’ specific needs and budgets</li> <li>Explain PEER 1’s offering of products and services and how they fit the customer’s needs</li> <li>Assist Sales Team in setting accurate customer expectations</li> <li>Provide customer with a preliminary Logical Design of a possible solution</li> <li>Support customer’s follow up questions in sales process</li> <li>Communicate Status of Customer’s implementation</li> <li>Communicate customer’s pre and post production issues with the appropriate departments as needed</li> <li>Provide ongoing consultation to customers for upgrade and scaling options</li> <li>Provide walkthrough tour of the facilities as requested</li> </ul>   Roles and Responsibilities with Other Departments <ul> <li>Have pre-sales questions answered by the appropriate departments as needed</li> <li>Validate unusual/complex solutions with the appropriate departments as needed</li> <li>Co-ordinate tasks (such as customer migrations/upgrades) with the appropriate departments as necessary</li> <li>Communicate design issues with the appropriate departments as needed</li> <li>Identify gaps and common requests for product to Product Management</li> <li>Work with other departments in the development of processes and procedures to be followed by the sales team</li> <li>Provide information on sales processes to other departments as requested</li> <li>Serve as the liaison between Sales and other departments</li> </ul>   Position Requirements Education/Experience <ul> <li>Minimum experience 3 years in an Internet technology field</li> <li>Experience with Operating Systems (Windows and Linux)</li> <li>Knowledge of server hardware components</li> <li>Knowledge of Internet Security and Networking concepts</li> <li>Certification in one of the following areas: Microsoft/RedHat/Network/A+</li> <li>Great communication, written and oral skills</li> <li>Self-motivated, ambitious and goal-oriented</li> <li>Effective listening skills</li> <li>Business acumen</li> <li>Ability to work well with team members</li> <li>Management/Leadership skills a plus</li> </ul> Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.           </li> </ul>The Sales Solution Engineer ascertains the prospect’s technical requirements in order to recommend applicable products and services, and ultimately design an appropriate hosting solution. We are currently seeking a Sales Solution Engineer in Southampton to join our team!oKjeXfwYProduct Engineer1439Product EngineeringFull-TimeUnited StatesMiami, FL, United States5/15/2013

As a Product Engineer at PEER 1 Hosting you will play a critical role on a global team that designs, develops, tests, and evaluates software and systems. You will work with the latest technology and  apply your knowledge of the principles and techniques of computer science and engineering to produce an effective and secure product, which meets the requirements of the business. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn't feel like work, no matter how long and hard you are actually working.  What you'll do: Our Product Engineers are called to be leaders - you will consult with groups across all aspects of the company, and will be in the perfect position to help mentor and assist our PEERs. You will work with Developers to document their work, implement and integrates third-party applications for use in the business. You'll also collaborate with our Business Analysts and end users on how to implement business requirements. We are also counting on you to provide internal staff and customers with resolution to advanced and/or escalated technical issues, as well as to work with Sales on pre-purchase consultation with customers, as required. Your expertise is needed to reviews and test hardware to meet internal and product requirements, and to analyze software requirements to determine feasibility of design within time and cost constraints. Product Engineers also work with vendors on resolution of hardware and software issues.  Ideal candidate will have: <ul> <li>Strong knowledge of programming concepts</li> <li>General knowledge of multiple programming languages scripting language. Must be able to write scripts in some administrative language (preferred: Powershell)</li> <li>Expert knowledge and use of Windows or Linux OS- various distributions</li> </ul> <ul> <li> 2-4 years experience of system administration in an internet intensive environment</li> </ul> <ul> <li>Strong knowledge of Internet protocols and conceptual knowledge of networking</li> <li>Knowledge of securing public facing systems</li> <li>Ability to work in a team environment</li> <li>Great communication skills, both written and verbal</li> <li>Must be a team player and have a great attitude. Interfacing with other areas of the organization is a must.</li> <li>Expertise in Exchange, VMware, or C# design and administration a plus</li> <li>A desire to live our Core Values <ul> <li>Every Interaction Matters</li> <li>Enable Others to Succeed</li> <li>Strive for Excellence</li> <li>Sense of Fun and Play</li> <li>Anything is Possible</li> </ul> </li> </ul>   About being a PEER: We don't make the Internet work better by simply relying on our world-class datacenters and network spanning North America and the UK. Our people are the difference makers and game changers. Technology doesn't bring about change. It's the people who bring about the technology and make it work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success.   Apply: <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.</li> </ul>The Product Engineer designs, develops, tests, and evaluates software and systems,  applying the principles and techniques of computer science and engineering that produce an effective and secure product meeting the requirements of the business.oLjeXfwZProduct Engineer1440Product EngineeringFull-TimeUnited StatesSan Antonio, TX, United States5/15/2013

As a Product Engineer at PEER 1 Hosting you will play a critical role on a global team that designs, develops, tests, and evaluates software and systems. You will work with the latest technology and  apply your knowledge of the principles and techniques of computer science and engineering to produce an effective and secure product, which meets the requirements of the business. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn't feel like work, no matter how long and hard you are actually working.  What you'll do: Our Product Engineers are called to be leaders - you will consult with groups across all aspects of the company, and will be in the perfect position to help mentor and assist our PEERs. You will work with Developers to document their work, implement and integrates third-party applications for use in the business. You'll also collaborate with our Business Analysts and end users on how to implement business requirements. We are also counting on you to provide internal staff and customers with resolution to advanced and/or escalated technical issues, as well as to work with Sales on pre-purchase consultation with customers, as required. Your expertise is needed to reviews and test hardware to meet internal and product requirements, and to analyze software requirements to determine feasibility of design within time and cost constraints. Product Engineers also work with vendors on resolution of hardware and software issues.  Ideal candidate will have: <ul> <li>Strong knowledge of programming concepts</li> <li>General knowledge of multiple programming languages scripting language. Must be able to write scripts in some administrative language (preferred: Powershell)</li> <li>Expert knowledge and use of Windows or Linux OS- various distributions</li> </ul> <ul> <li> 2-4 years experience of system administration in an internet intensive environment</li> </ul> <ul> <li>Strong knowledge of Internet protocols and conceptual knowledge of networking</li> <li>Knowledge of securing public facing systems</li> <li>Ability to work in a team environment</li> <li>Great communication skills, both written and verbal</li> <li>Must be a team player and have a great attitude. Interfacing with other areas of the organization is a must.</li> <li>Expertise in Exchange, VMware, or C# design and administration a plus</li> <li>A desire to live our Core Values <ul> <li>Every Interaction Matters</li> <li>Enable Others to Succeed</li> <li>Strive for Excellence</li> <li>Sense of Fun and Play</li> <li>Anything is Possible</li> </ul> </li> </ul>   About being a PEER: We don't make the Internet work better by simply relying on our world-class datacenters and network spanning North America and the UK. Our people are the difference makers and game changers. Technology doesn't bring about change. It's the people who bring about the technology and make it work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success. Apply: <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.</li> </ul>The Product Engineer designs, develops, tests, and evaluates software and systems,  applying the principles and techniques of computer science and engineering that produce an effective and secure product meeting the requirements of the business.oyPdXfwhProduct Engineer1438Product EngineeringFull-TimeUnited StatesAtlanta, GA, United States5/20/2013

As a Product Engineer at PEER 1 Hosting you will play a critical role on a global team that designs, develops, tests, and evaluates software and systems. You will work with the latest technology and  apply your knowledge of the principles and techniques of computer science and engineering to produce an effective and secure product, which meets the requirements of the business. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn't feel like work, no matter how long and hard you are actually working.  What you'll do: Our Product Engineers are called to be leaders - you will consult with groups across all aspects of the company, and will be in the perfect position to help mentor and assist our PEERs. You will work with Developers to document their work, implement and integrates third-party applications for use in the business. You'll also collaborate with our Business Analysts and end users on how to implement business requirements. We are also counting on you to provide internal staff and customers with resolution to advanced and/or escalated technical issues, as well as to work with Sales on pre-purchase consultation with customers, as required. Your expertise is needed to reviews and test hardware to meet internal and product requirements, and to analyze software requirements to determine feasibility of design within time and cost constraints. Product Engineers also work with vendors on resolution of hardware and software issues.  Ideal candidate will have: <ul> <li>Strong knowledge of programming concepts</li> <li>General knowledge of multiple programming languages scripting language. Must be able to write scripts in some administrative language (preferred: Powershell)</li> <li>Expert knowledge and use of Windows or Linux OS- various distributions</li> </ul> <ul> <li> 2-4 years experience of system administration in an internet intensive environment</li> </ul> <ul> <li>Strong knowledge of Internet protocols and conceptual knowledge of networking</li> <li>Knowledge of securing public facing systems</li> <li>Ability to work in a team environment</li> <li>Great communication skills, both written and verbal</li> <li>Must be a team player and have a great attitude. Interfacing with other areas of the organization is a must.</li> <li>Expertise in Exchange, VMware, or C# design and administration a plus</li> <li>A desire to live our Core Values <ul> <li>Every Interaction Matters</li> <li>Enable Others to Succeed</li> <li>Strive for Excellence</li> <li>Sense of Fun and Play</li> <li>Anything is Possible</li> </ul> </li> </ul>   About being a PEER: We don't make the Internet work better by simply relying on our world-class datacenters and network spanning North America and the UK. Our people are the difference makers and game changers. Technology doesn't bring about change. It's the people who bring about the technology and make it work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success. Apply: <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.</li> <li>This is a featured opportunity.</li> </ul>The Product Engineer designs, develops, tests, and evaluates software and systems,  applying the principles and techniques of computer science and engineering that produce an effective and secure product meeting the requirements of the business.otPfXfweData Center Administrator1454Data Center OperationsFull-TimeUnited StatesFremont, CA, United States5/15/2013

PEER 1 Hosting is one of the world's leading IT hosting providers. The company is built on two obsessions: Ping & People. Ping, represents its commitment to best-of-breed technology, founded on a high performance 10GB FastFiber Network connected by 18 state-of-the-art data centers, 21 points-of-presence and 10 colocation facilities throughout North America and Europe. People, represents its commitment to delivering outstanding customer service to its more than 10,000 customers worldwide, backed by a 100 percent uptime guarantee and 24x7x365 FirstCall Support. PEER 1's portfolio includes Managed Hosting, Dedicated Servers under the ServerBeach brand, Colocation and Cloud Services. Founded in 1999, the company is headquartered in Vancouver, Canada, with European operations headquartered in Southampton, UK. We're currently seeking a Data Center Administrator III to join our team! You will be part of a specialized Data Center Operations team covering a 24/7/365 shift pattern. Our Data Center Operations Technicians and Administrators are at the heart of our North American and European operations and are responsible for building, configuring, deploying and supporting servers on behalf of our customers. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Data Center Operations: <ul> <li>Keep the data center secure, organized, clean, and efficient.</li> <li>Monitor servers for hardware and software alerts to ensure a high level of data integrity and availability.</li> <li>Work on internal and customer facing support tickets and interact directly with customers.</li> <li>Work with other departments to ensure that Operations service levels are being met and exceeded.</li> <li>Maintain accurate inventory of data center assets.</li> <li>Provide feedback to management and Engineering to help streamline internal documentation and procedures.</li> <li>Provide remote hands for customers within local or remote data center(s).</li> <li>Enforce company security policies and other compliance requirements.</li> <li>Assist the Data Center Manager with high-level technology planning and design, accurately defining short and long-term objectives and present/future resource requirements.</li> <li>Responsible for scheduling and performing internal training to local and remote employees. </li> <li>Successfully handling technical escalations from local or remote employees related to projects, daily tasks and customer facing support tickets.</li> </ul> Hardware Operations: <ul> <li>In-depth knowledge on how to assemble and troubleshoot server hardware.</li> <li>Physical installation and removal of servers and network equipment </li> <li>Perform upgrades to existing systems, such as servers, storage arrays, and equipment racks.</li> <li>Assure the secure destruction of data as per policy on decommissioned systems.</li> <li>Understanding of RAID technology, configuration and troubleshooting.</li> </ul> System Operations: <ul> <li>Intermediate understanding of Linux Operating Systems including Red Hat, CentOS, and Debian.</li> <li>Intermediate understanding of Windows Operation Systems including Windows 2003, and Windows 2008.</li> <li>Troubleshoot problems with initial Operating System installation, and connectivity.</li> <li>Ability to utilize data recovery tools and applications for Linux and Windows Operating Systems.</li> <li>Solid understanding of VMware virtualization and cluster concepts. </li> <li>General understanding of SAN storage based on Fiber Channel.</li> </ul> Network Operations: <ul> <li>Intermediate configuration and installation of network hardware including switches, firewalls, and routers.</li> <li>Intermediate understanding of firewall and load balancing technologies and principles.</li> <li>Network troubleshooting including switch port and firewall analysis.</li> <li>Network monitoring using INMON traffic flow analysis, and MRTG graphs.</li> <li>Working knowledge of standard TCP and UDP services, including TCP/IP protocols such as telnet, ssh, ftp, smtp.</li> <li>Immaculate Ethernet/Fibre cabling and labeling for new and existing clients.</li> <li>Solid understanding on how to terminate Cat5, Cat5E, Cat6 Ethernet cables.</li> </ul> Facilities Operations: <ul> <li>General knowledge of fire detection and suppression systems.</li> <li>General knowledge in HVAC, UPS, and generator operation.</li> <li>General understanding of electrical concepts.</li> <li>Monitor and troubleshoot data center infrastructure issues (HVAC, UPS, Generator, etc…)</li> <li>Ability to lift loads of at least 50 lbs.</li> </ul> Desired Skills and Abilities: <ul> <li>Excellent organization and follow-up skills.</li> <li>Excellent and effective customer service, communication and interaction skills.</li> <li>Properly articulate ideas, suggestions, and provide positive and constructive feedback.</li> <li>Manage multiple activities and projects.</li> <li>Work independently, without direct supervision.</li> <li>Anticipate, identify, diagnose, and solve critical problems.</li> <li>Work effectively with all departments to achieve common goals.</li> <li>Build relationships with our customers in order to understand and support their business needs.</li> <li>Sense of fun and play and enjoy a fast paced dynamic environment.</li> </ul> CERTIFICATIONS: <ul> <li>A + certification (preferred) or equivalent work experience required.</li> <li>Network + or CCNA certification (preferred) or equivalent work experience required.</li> <li>Juniper certification (preferred) or equivalent work experience required.</li> <li>Linux + or LPI certification (preferred) or equivalent work experience required.</li> <li>Microsoft certification (preferred) or equivalent work experience required.</li> </ul> Apply: <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.</li> </ul>This role is integral in ensuring our customers can focus on the possibilities, while our staff worry about the problems.orPfXfwcData Center Technician1453Data Center OperationsFull-TimeUnited StatesLos Angeles, CA, United States5/15/2013

You will ensure the proper operation and maintenance of a Data Center and ensure monitoring and preventive interventions. You will guarantee the continuity of the data center. Please note this role is an overnight shift. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn't feel like work, no matter how long and hard you are actually working.  Responsibilities Data Center Operations: <ul> <li>Keep the data center secure, organized, clean, efficient and maintain accurate inventory of assets.</li> <li>Monitor servers for hardware and software alerts to ensure a high level of data integrity and availability.</li> <li>Work on internal and customer facing support tickets and interact directly with customers.</li> <li>Work with other departments to ensure that Operations service levels are being met and exceeded.</li> <li>Provide feedback to management and Engineering to help streamline internal documentation and procedures.</li> <li>Provide remote hands for customers within local or remote data center(s).</li> <li>Enforce company security policies and other compliance requirements.</li> <li>Assist the Data Center Manager with high-level technology planning and design, accurately defining short and long-term objectives and present/future resource requirements.</li> <li>Responsible for scheduling and performing internal training to local and remote employees. </li> <li>Successfully handling technical escalations from local or remote employees related to projects, daily tasks and customer facing support tickets.</li> <li>Being on call every other week</li> </ul>   Hardware and Systems Operations: <ul> <li>Assemble and troubleshoot server hardware.</li> <li>Physical installation and removal of servers and network equipment  </li> <li>Perform upgrades to existing systems, such as servers, storage arrays, and equipment racks.</li> <li>Troubleshoot problems with initial Operating System installation</li> </ul>   Network and Facility Operations: <ul> <li>Troubleshooting network including switch port and firewall analysis.</li> <li>Ethernet/Fibre cabling and labeling for new and existing clients.</li> <li>General knowledge of fire detection and suppression systems.</li> <li>General knowledge in HVAC, UPS, and generator operation</li> <li>Monitor and troubleshoot data center infrastructure issues</li> </ul>     Position Requirements: <ul> <li>Excellent organization and proven ability to follow-up with clients on tasks and projects.</li> <li>Excellent customer service, communication and interaction skills.</li> <li>Properly articulate ideas, suggestions, and provide positive and constructive feedback.</li> <li>Manage multiple activities and projects.</li> <li>Work independently, without direct supervision.</li> <li>Anticipate, identify, diagnose, and solve critical problems.</li> <li>Work effectively with all departments to achieve common goals.</li> <li>Build relationships with our customers in order to understand and support their business needs.</li> <li>Foster a sense of fun and play and enjoy a fast paced dynamic environment.</li> <li>Ability to lift loads of at least 50 libs.</li> <li>A determination to make a difference.</li> <li>Flexible to be on call, to work nights and to work overtime when there is an urgent issue requiring immediate assistance.</li> </ul>   Apply <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.</li> </ul>This role is integral in ensuring our customers can focus on the possibilities, while our staff worry about the problems.otmnXfwTTechnical Support Manager1478Customer CareFull-TimeUnited StatesAtlanta, GA, United States5/15/2013

Peer 1 Hosting is seeking a Technical Support Manager to join our growing global operations team! As a Technical Support Manager, you will be a strategic leader for our support group and will provide our customers with the kick-ass level of service that they have come to love and expect from PEER 1 and our subsidiaries. A natural-born motivator, you will exemplify leadership and direction for our technical services group, drive a stellar customer experience, resolve customer concerns and define/develop/execute our customer contact strategy. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are actually working.     What you'll do: <ul> <li>Manage technical customer support functional activities in 24X7X365 environment.</li> <li>Improve quality and responsiveness of customer support staff and resources.</li> <li>Improve interaction and service between customer support and other functional areas of company.</li> <li>Partner with the management team to provide thought leadership and strategic direction for PEER 1’s Technical Customer Service.</li> <li>Oversee strategic planning with the goals of driving client satisfaction and retention; ensure key performance indicators are achieved.</li> <li>Refine new business implementation plans to include coordination of all operations and support department functions to ensure the smooth integration of new customers.</li> <li>Partner with Operations, Finance, and Sales to ensure attainment of all client key performance indicators.</li> <li>Support Sales group in developing solutions for prospects, RFP responses and site visits.</li> <li>Attend and present at conferences and other business-related functions in order to promote the organization.</li> <li>Observe and evaluate existing support processes and then make the necessary changes and adjustments to achieve greater efficiency and success.</li> <li>Develop both internal and external training programs and associated materials.</li> <li>Continually analyze PEER 1’s product road map with emphasis on the impact to customer care.</li> <li>Drive stellar Net Promoter Scores for Technical Service Team</li> </ul>   Ideal candidate will have: <ul> <li>Minimum of 5 years of relevant experience </li> <li>Advanced call center experience in a high-volume customer contact area</li> <li>Hands-on experience building a world-class Technical Support department</li> <li>Solid project management experience (i.e. ITIL, Six Sigma, PMP)</li> <li>Demonstrated experience driving Net Promoter Scores (NPS) scores and strategy</li> <li>Big picture orientation and commitment to providing outstanding customer service</li> <li>Advanced oral and written communication</li> <li>Ability to work effectively with internal departmental members and peers from other departments</li> <li>Understanding of system administration tools and processes</li> <li>A determination to make a difference.</li> <li>A desire to live our Core Values </li> </ul>   You'll make the 'A' list if you have:  <ul> <li>Experience in a hosting/technical environment preferred</li> <li>ITIL background a plus</li> <li>Experience with enterprise solutions</li> </ul>   About being a PEER:   We don't make the Internet work better by simply relying on our world-class datacenters and network spanning North America and the UK. Our people are the difference makers and game changers. Technology doesn't bring about change. It's the people who bring about the technology and make it work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success.   Apply: <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.</li> </ul>        o41dXfwZNetwork Architect1437NetworkingFull-TimeUnited StatesAtlanta, GA, United States5/20/2013

As a Network Architect at PEER 1 Hosting, you will have an immediate and significant impact on our FastFiber Network as you design both large and small-scale network solutions, from custom configurations for large customers all the way up to our world-class data centers. Over the years, you have developed your leadership and coaching abilities, and here they will serve you well as you lead the projects that see these designs implemented. You will serve as a mentor to our network operations team as you assist them in troubleshooting the most complicated outages and issues, acting as subject matter expert in your given field. And last but not least, you will work with our product group to test and evaluate the next generation of technologies added to the PEER 1 repertoire.  This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn’t feel like work, no matter how long and hard you are actually working.    What you'll do: Design: <ul> <li>Leads the design, planning and organization of network hardware and software changes, configurations and upgrades.</li> <li>Creates and maintains accurate documentation of designs and processes for training and knowledge transfer.</li> </ul> Operational Support: <ul> <li>Uses sound logical troubleshooting skills to decipher symptoms, localize and diagnose cause, and stabilize all escalated network issues and providing follow up root cause analysis</li> <li>Works with vendors and consultants when necessary to complete troubleshooting and repair/root cause analysis.</li> <li>Communicates effectively with internal and external customers even under high stress outage scenarios.</li> </ul> Leadership: <ul> <li>Coordinating networking and other departmental resources to complete large-scale projects and product and capability development work.</li> <li>Acts as a Data Center networking subject matter expert within the network team and for other departments.</li> <li>Works independently with minimal management oversight and effectively manages time to accomplish goals on schedule.</li> <li>Demonstrates an appetite to perform, succeed and grow in ways most people never dream of.</li> </ul> The ideal candidate will have: <ul> <li>8+ years experience in network engineering or architecture roles.</li> <li>Bachelor degree in engineering or computer science.</li> <li>Advanced level certification from Cisco, Juniper or Brocade.</li> <li>You can do both with ease: work independently as well as jump in and work well in a team. And that's fantastic, because you will be expected to do both on a regular basis.</li> <li>Collaborative problem solving approach and a desire to find the best solution.</li> <li>Positive attitude and a good sense of humor.</li> <li>A determination to make a difference.</li> <li>A desire to live our Core Values</li> </ul>   About being a PEER: We don't make the Internet work better by simply relying on our world-class datacenters and network spanning North America and the UK. Our people are the difference makers and game changers. Technology doesn't bring about change. It's the people who bring about the technology and make it work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success.   Apply: <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar. </li> <li>This is a featured opportunity.</li> </ul>The Network Architect is responsible for designing the next generation of data center networks at PEER 1. You will be seen as a thought leader in the networking organization and throughout the company.oiGgXfwVQuality Engineer1460Quality EngineeringFull-TimeUnited StatesMiami, FL, United States5/20/2013

The Peer1 Hosting Quality Engineer is responsible for providing statistical analysis for quality improvements by identifying testing methods and samples for enterprise applications and systems. This role will also be required to create software automation tests, implementation, and verification / validation. Quality Engineers are expected to use strong analytical skills to look for problems related to the installation or usage of enterprise applications and consult with other engineering or development staff to fix any problems. Position Responsibilities  <ul> <li>In-depth understanding of the software development life cycle from functional requirements gathering to the design and execution of automated tests</li> <li>Design testing tools which includes writing scripts to enhance testing a automation</li> <li>Perform and participate in the verification of requirements gathering , feature and functional testing, unit testing, regression, and load / performance testing</li> <li>Support and maintain the soapUI testing infrastructure</li> <li>Design, develop, and deploy automated system tests to replicate real-world scenarios</li> <li>Develop and extend a variety of complex test automation infrastructure systems to support automated testing, using Agile and TDD methodologies</li> <li>Interact closely with cross-functional teams to ensure performance, high-quality test automation / test infrastructure systems are built to spec and shipped on schedule</li> </ul> Required Skills and Experience <ul> <li>4+ years of experience developing scripts and test automation with a scripting language (e.g., Groovy, JavaScript, and Perl)</li> <li>3+ years of experience developing test plans for both functional and performance testing</li> <li>3+ years of experience with routing protocols such as HTTP, HTTPS, TCP/IP and etc.</li> <li>2+ years of experience using Linux or Unix systems</li> <li>1+ years of experience with automation tools (e.g., soapUI and SILK)</li> <li>Minimum BS/BA degree in related field or equivalent work experience</li> </ul> Desired Skills and Experience <ul> <li>Experience supporting testing activities for multiple enterprise applications</li> <li>Excellent oral and written communication skills</li> <li>Experience with testing large scale and globally distributed systems</li> <li>Strong attention to detail and excellent problem solving skills</li> <li>Self-motivation in analyzing problems and getting to the root cause of the problem</li> <li>Ability to review bug descriptions, functional requirements, design documents, and source code</li> <li>Experience with the soapUI testing framework, Cucumber unit testing framework, and Selenium Grid</li> </ul>    Apply <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.   </li> </ul>onHgXfw1Quality Engineer1461Quality EngineeringFull-TimeUnited StatesSan Antonio, TX, United States4/19/2013

The Peer1 Hosting Quality Engineer is responsible for providing statistical analysis for quality improvements by identifying testing methods and samples for enterprise applications and systems. This role will also be required to create software automation tests, implementation, and verification / validation. Quality Engineers are expected to use strong analytical skills to look for problems related to the installation or usage of enterprise applications and consult with other engineering or development staff to fix any problems. Position Responsibilities  <ul> <li>In-depth understanding of the software development life cycle from functional requirements gathering to the design and execution of automated tests</li> <li>Design testing tools which includes writing scripts to enhance testing a automation</li> <li>Perform and participate in the verification of requirements gathering , feature and functional testing, unit testing, regression, and load / performance testing</li> <li>Support and maintain the soapUI testing infrastructure</li> <li>Design, develop, and deploy automated system tests to replicate real-world scenarios</li> <li>Develop and extend a variety of complex test automation infrastructure systems to support automated testing, using Agile and TDD methodologies</li> <li>Interact closely with cross-functional teams to ensure performance, high-quality test automation / test infrastructure systems are built to spec and shipped on schedule</li> </ul> Required Skills and Experience <ul> <li>5+ years of experience developing scripts and test automation with a scripting language (e.g., Groovy, JavaScript, and Perl)</li> <li>3+ years of experience developing test plans for both functional and performance testing</li> <li>3+ years of experience with routing protocols such as HTTP, HTTPS, TCP/IP and etc.</li> <li>2+ years of experience using Linux or Unix systems</li> <li>1+ years of experience with automation tools (e.g., soapUI and SILK)</li> <li>Minimum BS/BA degree in related field or equivalent work experience</li> </ul> Desired Skills and Experience <ul> <li>Experience supporting testing activities for multiple enterprise applications</li> <li>Excellent oral and written communication skills</li> <li>Experience with testing large scale and globally distributed systems</li> <li>Strong attention to detail and excellent problem solving skills</li> <li>Self-motivation in analyzing problems and getting to the root cause of the problem</li> <li>Ability to review bug descriptions, functional requirements, design documents, and source code</li> <li>Experience with the soapUI testing framework, Cucumber unit testing framework, and Selenium Grid</li> </ul>    Apply <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.   </li> </ul>obIrXfw1Team Lead, People Advocates1494People and PerformanceTermUnited StatesAtlanta, GA, United States5/20/2013

The Team Lead, People Advocates position will be responsible for delivering the most human experience to our peers, taking care of our talent acquisition strategy and ensuring we have the right HR processes and systems in place to offer an exceptional service whilst ensuring compliance with internal protocols and legal requirements. You will lead the People Advocate team who maximizes the human experience for all individuals as they move through their peer journey, from application to exit. This role is part player, part team leader and will involve both the coordination and transaction of activities. Responsibilities <ul> <li>Coach and develop a virtual team of People Advocates, role modeling our leadership behaviours and striving to build even greater success within the team</li> <li>Lead the talent acquisition program for PEER 1, ensuring we have the right tools and tactics in place to attract the best people</li> <li>Execute the direct sourcing strategy, helping the organization to build a deep talent pipeline using an internal approach to headhunting</li> <li>Be the recruitment expert and build capability across the organization, providing thought leadership and coaching around attraction and selection</li> <li>Lead and develop an awesome onboarding experience for all new peers</li> <li>Continually review and streamline our HR processes at all stages of onboarding from offer through to benefits enrolment, including background checks and NDAs</li> <li> Manage the process for status changes and exits ensuring compliance with legal requirements across all our geographies</li> <li>Lead the partnerships and alignment with IT, Finance and Payroll around our people processes, ensuring data and changes are accurate and consistent</li> <li>Ensure the maintenance of employee records (e.g. change of address, departmental transfers, salary increases, exits, etc)</li> <li>Provide quality, timely and accurate HR information and reporting</li> <li>Support the HR Audit process and ensure compliance and security of HR information</li> <li>Manage HRIS and integrate new or changed policies or plans into the system by analyzing needs, identifying gaps, developing process, updating documentation, creating and conducting test plans, and performing system updates</li> <li>Support the People team in a generalist capacity and with team priorities and business projects</li> <li>Take an active role in supporting the engagement of people in your location, suggesting new initiatives and partnering with the People Partner and leadership on site</li> </ul>   Experience/Education <ul> <li>Proven experience in an HR administrative or recruiting role within a fast-paced business environment</li> <li>Great educational record, which demonstrates commitment to learning and success.  Professional qualification an advantage</li> <li>Must have experience managing productive internal relationships at all levels of the organization and working collaboratively across functions and geographies</li> <li>Adept at putting strategy into practice and making things happen.  Experience of managing projects an advantage</li> <li>A determination to make a difference</li> <li>Drive to continuously improve our processes and systems and help others to get the best from them</li> <li>Relationship builder with backbone and heart</li> <li>An eye for spotting and nurturing talent and good instincts</li> <li>Fearless – prepared to challenge and have difficult conversations</li> <li>First class organizational skills and attention to detail</li> <li>A natural juggler – you can keep all the balls in the air!</li> </ul> Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> </ul> Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.                      The Team Lead, People Advocate will lead the People Advocate team, ensuring that we maximise the employee experience for our people as they move through their peer journey. The focus of this role is to manage the service provision for talent acquisition and HR information, policies and procedures.o28rXfwiEnterprise Architect1492OtherFull-TimeUnited StatesSan Antonio, TX, United States5/20/2013

At PEER1 Hosting, our Enterprise Architects are known for their expertise in software development technologies, strategy, innovation and execution. This rare opportunity is not for the faint of heart; we're looking for someone willing to take on any challenge with confidence, humility and a can-do attitude. You’re the liaison between our technical developers and key business holders, so excellent communication is a must.   What you'll do: At PEER1, you will use your 7+ years of hard-earned knowledge to lead the overall strategy, architecture and process improvements for the Peer1 Hosting enterprise. In this highly technical role,  you will focus on supporting the implementation of best practices, performing proof-of-concept implementation and analysis, and assessing new technology for viable enterprise use. You will continually maintain an organization-wide horizontal view of business needs, application architecture and corporate strategic goals as you assist in defining business requirements and aligning requirement implementation to overall architectural framework. This means you'll work with PEERs across the organization, so only those who play well with others and are prepared to server as a leader among their PEERs need apply. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are actually working.    Ideal candidate will have: <ul> <li>7+ years of functional analysis, design of large-scale enterprise level systems, and building or integrating software solutions in a business environment</li> <li>Strong understanding of database design, application services, messaging queues, application integration and software architecture patterns</li> <li>Strong communication and analytical skills and the ability to function in a diverse work environment</li> <li>Ability to communicate technical ideas to the business and respond to technical demands that meet business needs</li> <li>Strong documentation and effective writing skills</li> <li>Knowledge and understanding of networking sub-systems and related hardware components</li> <li>An understanding of cost benefit analysis and decision making skills focused around trade-offs</li> <li>Hands-on technical experience with SOA, design patterns, application and integration architectures</li> <li>BS/BA degree or higher is great, but what really matters is that you know your stuff.</li> <li>A determination to make a difference.</li> <li>A desire to live our Core Values </li> </ul>   You'll make the "A" list if you have: <ul> <li>3+ years of Java software development at the enterprise level</li> <li>UML 2.0 design modeling</li> <li>Experience using data warehouse, business intelligence and analytics to drive technical roadmaps </li> </ul>   About being a PEER: We don't make the Internet work better by simply relying on our world-class datacenters and network spanning North America and the UK. Our people are the difference makers and game changers. Technology doesn't bring about change. It's the people who bring about the technology and make it work. They set us apart from the other companies out there, so we're deliberate about creating an environment where every person grows and thrives. Our values guide our decisions. Our leaders guide our people. Our people shape and sustain our culture. And, logically, our culture drives our success.   Apply: <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.</li> </ul>At PEER1 Hosting, our Enterprise Architects are known for their expertise in software development technologies, strategy, innovation and execution. This rare opportunity is not for the faint of heart; we're looking for someone willing to take on any challenge with confidence, humility and a can-do attitude. You’re the liaison between our technical developers and key business holders, so excellent communication is a must.o2EgXfwDExecutive Assistant/Office Manager1458OtherFull-TimeUnited StatesAtlanta, GA, United States5/15/2013

This role has 3 key responsibilities in managing the office, providing executive office assistance and managing the office engagement initiatives. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn't feel like work - no matter how long and hard you are actually working. Responsibilities: Office Management <ul> <li>Orders and manages all office supplies.</li> <li>Ensures efficient operation and care taking of machines (photocopiers etc).</li> <li>Liaises with any external office/building provider (ie: cleaners, maintenance, etc).</li> <li>Handles all courier, shipping/receiving, and mail flow.</li> <li>Manages snack room replenishment.</li> <li>Manages petty cash.</li> <li>Manages office space planning and allocation.</li> <li>Ensures office and meeting rooms are professional (clean and welcoming).</li> <li>Coordinator of office wide meetings (By the Numbers etc).</li> <li>Handles all incoming phone call for the main office.</li> </ul> Executive Support  <ul> <li>Manages calendar of four executives located in office.</li> <li>Manages meeting bookings and recording minutes for executives.</li> <li>Manages any correspondence for executives (letters, memo’s etc)</li> <li>Assists and liaises with Travel Coordinator for executive travel.</li> <li>Manages executive expense reports.</li> </ul> Engagement Guru <ul> <li>Manages any office specific programs (transit passes, coffee club, lunch connection etc).</li> <li>Assists in on-boarding of new Peers including welcoming new Peer and acting as Go-to when needed. Assists with new hire paperwork collection.</li> <li>Manages new-hire, birthday and anniversary celebrations.</li> <li>Warm welcome of any guest to PEER 1 office – represents PEER 1 in the most human way.</li> <li>Liaising with Engagement team in delivery of key employee initiatives.</li> </ul> Position Requirements: Attitude and Behaviors <ul> <li>Super positive attitude, willing to help out without complaint.</li> <li>Takes initiative to solve problems or even recognizes and takes care of something before it becomes a problem.</li> <li>Builds strong relationships with all people.</li> <li>Proven to be trustworthy and in service of other people.</li> <li>Can think outside the box to create cool/new initiatives that support team engagement. </li> <li>You can be counted on. Reliable, consistent – you deliver what was promised in a professional and human way.</li> <li>Flexibility is key! You can morph and adapt as needed, and may even be a leader in adaptability.</li> <li>A determination to make a difference.</li> </ul> Education/Experience <ul> <li>Ideally, you bring some experience in supporting executive level leaders and managing or supporting an office.</li> <li>While you may not have direct experience with employee engagement, you get how important it is to a positive work environment.</li> <li>Strong computer skills – specifically with Microsoft applications. You can write a professional letter or memo. You can build a pretty good PowerPoint presentation. You know your way around an excel spreadsheet. You could use outlook in your sleep!</li> <li>Attention to detail - goes without saying for a role like this. You sweat the small stuff.</li> </ul>  Apply <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date:We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.</li> </ul>This role has 3 key responsibilities in managing the office, providing executive office assistance and managing the office engagement initiatives. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are actually working.ozPaXfwfSales Account Executive1426SalesFull-TimeUnited StatesSan Antonio, TX, United States5/16/2013

What’s PEER 1’s reason for being? We’re here to make the Internet work better by creating the most human experience on the web. Sound ambitious? Yeah, we did that on purpose. We allow our customers to focus on the possibilities of the Internet, not the problems – whether they are a kid working out of a garage or a global conglomerate. We do this by offering hosting services in the 21 world-class datacenters we have planted all over North America and Europe. Oh, and we should probably mention that we run them all on our very own backbone. We’ve been rapidly growing ever since two maverick minds had a chance meeting in a Vancouver elevator and decided to found the company back in 1999. But don’t assume that our growth path was blazed without challenges. Challenges are why we, and hopefully you, walk into work every day, roll up our sleeves and start creating answers to the dilemmas businesses face on the Internet. If this sounds like something you’re game for, keep on reading. Overview The Sales Account Executive will manage the sale of Peer 1 Managed Hosting prodcuts to prospects that call or email with requests for more information. This position requires a willingness to dream big and measure yourself against the best. Not just sales, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are actually working. Responsibilities <ul> <li>Generates new business through prospecting and self-generated leads.</li> <li>Recommends solutions to meet customer needs.</li> <li>Retains knowledge of products and services to successfully present and up-sale.</li> <li>Reviews special projects and implements services and products within budgetary constraints without depleting customer expectations.</li> <li>Provides guided facility tours and effectively presents company and network infrastructure to clients.</li> <li>Extremely responsive to all client telephone calls and emails.</li> <li>Monitor Salesforce CRM, forecasting Opportunity Pipeline for accuracy.</li> <li> Schedule events, call backs and follow-ups and continue communications as organized and managed with Salesforce.</li> <li>Meet/Exceed monthly individual sales goals.</li> <li>Represents the company in a professional manner.</li> <li>Participate in marketing events such as trade shows and seminars events.</li> <li>Prepare presentations, proposals and sales contracts.</li> <li>Other duties as consistent with the position.</li> </ul> Position Requirements Education/Experience <ul> <li>Self-motivated, ambitious and goal-oriented.</li> <li>Entrepreneurial spirit.</li> <li>Effective listening skills.</li> <li>Strong presentation, written and verbal communication skills.</li> <li>Market knowledge and strategic thinking.</li> <li>A technical aptitude, attention to detail, customer follow-up skills.</li> <li>Experience selling complex technical solutions.</li> <li>A minimum of 2 - 4 years Rock Star sales experience incorporating value/service selling.</li> <li>Goal oriented with superior work ethic.</li> <li>Effective time management skills.</li> <li>Superior negotiation skills, Knowledgeable in professional sales training and sales process.</li> <li>Able to work to a monthly target and be able to effectively communicate over the phone, through email, and face-to-face.</li> <li>Ability to face rejection.</li> <li>Developing ways to get through gatekeepers.</li> </ul>   Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.</li> </ul>                              The Sales Account Executive will manage the sale of Peer 1 Managed Hosting prodcuts to prospects that call or email with requests for more information. This position requires a willingness to dream big and measure yourself against the best. Not just sales, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are actually working.olNaXfwZSales Account Executive1414SalesFull-TimeUnited StatesAtlanta, GA, United States5/16/2013

What’s PEER 1’s reason for being? We’re here to make the Internet work better by creating the most human experience on the web. Sound ambitious? Yeah, we did that on purpose. We allow our customers to focus on the possibilities of the Internet, not the problems – whether they are a kid working out of a garage or a global conglomerate. We do this by offering hosting services in the 21 world-class datacenters we have planted all over North America and Europe. Oh, and we should probably mention that we run them all on our very own backbone. We’ve been rapidly growing ever since two maverick minds had a chance meeting in a Vancouver elevator and decided to found the company back in 1999. But don’t assume that our growth path was blazed without challenges. Challenges are why we, and hopefully you, walk into work every day, roll up our sleeves and start creating answers to the dilemmas businesses face on the Internet. If this sounds like something you’re game for, keep on reading. Overview The Sales Account Executive will manage the sale of Peer 1 Managed Hosting prodcuts to prospects that call or email with requests for more information. This position requires a willingness to dream big and measure yourself against the best. Not just sales, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are actually working. Responsibilities <ul> <li>Generates new business through prospecting and self-generated leads.</li> <li>Recommends solutions to meet customer needs.</li> <li>Retains knowledge of products and services to successfully present and up-sale.</li> <li>Reviews special projects and implements services and products within budgetary constraints without depleting customer expectations.</li> <li>Provides guided facility tours and effectively presents company and network infrastructure to clients.</li> <li>Extremely responsive to all client telephone calls and emails.</li> <li>Monitor Salesforce CRM, forecasting Opportunity Pipeline for accuracy.</li> <li> Schedule events, call backs and follow-ups and continue communications as organized and managed with Salesforce.</li> <li>Meet/Exceed monthly individual sales goals.</li> <li>Represents the company in a professional manner.</li> <li>Participate in marketing events such as trade shows and seminars events.</li> <li>Prepare presentations, proposals and sales contracts.</li> <li>Other duties as consistent with the position.</li> </ul> Position Requirements Education/Experience <ul> <li>Self-motivated, ambitious and goal-oriented.</li> <li>Entrepreneurial spirit.</li> <li>Effective listening skills.</li> <li>Strong presentation, written and verbal communication skills.</li> <li>Market knowledge and strategic thinking.</li> <li>A technical aptitude, attention to detail, customer follow-up skills.</li> <li>Experience selling complex technical solutions.</li> <li>A minimum of 2 - 4 years Rock Star sales experience incorporating value/service selling.</li> <li>Goal oriented with superior work ethic.</li> <li>Effective time management skills.</li> <li>Superior negotiation skills, Knowledgeable in professional sales training and sales process.</li> <li>Able to work to a monthly target and be able to effectively communicate over the phone, through email, and face-to-face.</li> <li>Ability to face rejection.</li> <li>Developing ways to get through gatekeepers.</li> </ul>   Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.</li> </ul>                            The Sales Account Executive will manage the sale of Peer 1 Managed Hosting prodcuts to prospects that call or email with requests for more information. This position requires a willingness to dream big and measure yourself against the best. Not just sales, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are actually working.omUIWfwESales Consultant1281SalesFull-TimeUnited StatesAtlanta, GA, United States5/14/2013

What's PEER 1's reason for being? We're here to make the Internet work better by creating the most human experience on the web. Sound ambitious? Yeah, we did that on purpose. We allow our customers to focus on the possibilities of the Internet, not the problems, whether they are a kid working out of a garage or a global conglomerate. We do this by offering hosting services in the 21 world-class data centers we have planted all over North America and Europe. Oh, and we should probably mention that we run them all on our very own backbone. We've been rapidly growing ever since two maverick minds had a chance meeting in a Vancouver elevator and decided to found the company back in 1999. But don't assume that our growth path was blazed without challenges. Challenges are why we, and hopefully you, walk into work every day, roll up our sleeves and start creating answers to the dilemmas businesses face on the Internet. If this sounds like something you’re game for, keep on reading. Responsibilities <ul> <li>The primary objective of a Sales Consultant Rock Star is to develop sales from existing PEER 1 Hosting installed base customers within their assigned territory in order to achieve their monthly quota.</li> <li>Self-motivated, ambitious Rock Star attitude.</li> <li>Expected to meet /exceed monthly sales target.</li> <li>Responsible for full sales cycle from lead to close.</li> <li>Manage the overall quality of deliverables including peer review of other’s output.</li> <li>Work closely with New Acquisition Sales Reps to discover opportunities and begin sales activities on existing accounts.</li> <li>Maintain a clear understanding of how existing customers are using PEER 1 Hosting solutions.</li> <li>Responsible for leveraging relationships to cross-sell into accounts with affiliated companies (i.e., parent companies, subsidiaries, etc.).</li> <li>Accurately updates customer’s records in Salesforce after each communication with customer or prospect.</li> <li>Schedule events, call backs and follow-ups and continue communications as organized and managed with Salesforce.</li> <li>Call on customers to establish long-term relationships and create repeat business.</li> <li>Grow existing customer base by offering additional value-added products.</li> <li>Retain knowledge of products and services to successfully present and up-sell to client base.</li> <li>Present company products at local and regional trade shows if needed.</li> <li>Extremely responsive to all client telephone calls and emails.</li> </ul>   Position Requirements Education/Experience: <ul> <li>Knowledgeable of professional sales process.</li> <li>Proven ability to attain monthly sales quota.</li> <li>Effectively communicate over the phone, through email, and face-to-face.</li> <li>Strong presentation, written and verbal communication skills.</li> <li>Effective time management skills, superior negotiation skills, proven territory/vertical market sales development skills.</li> <li>Possesses superior follow-up skills with the ability to respond under pressure.</li> <li>A minimum of 2-4 years Rock Star installed base business sales experience incorporating</li> <li>value/service selling.     </li> <li>Experience of strategic selling at Executive and Board level.</li> <li>Sales experience in a technology related industry preferred.</li> <li>B2B Sales experience.</li> <li>Goal oriented with superior work ethic.</li> <li>Must be able to generate and qualify excellent customer opportunities..</li> </ul> Apply <ul> <li>Please click on the Apply button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don't want to miss the opportunity to meet our next superstar.</li> </ul>                              The primary objective of a Sales Consultant Rock Star is to develop sales from existing PEER 1 Hosting installed base customers within their assigned territory in order to achieve their monthly quota.oVtJWfwNSales Solutions Engineer1285SalesFull-TimeUnited StatesMiami, FL, United States4/1/2013

What’s PEER 1’s reason for being? We’re here to make the Internet work better by creating the most human experience on the web. Sound ambitious? Yeah, we did that on purpose. We allow our customers to focus on the possibilities of the Internet, not the problems – whether they are a kid working out of a garage or a global conglomerate. We do this by offering hosting services in the 21 world-class datacenters we have planted all over North America and Europe. Oh, and we should probably mention that we run them all on our very own backbone. We’ve been rapidly growing ever since two maverick minds had a chance meeting in a Vancouver elevator and decided to found the company back in 1999. But don’t assume that our growth path was blazed without challenges. Challenges are why we, and hopefully you, walk into work every day, roll up our sleeves and start creating answers to the dilemmas businesses face on the Internet. If this sounds like something you’re game for, keep on reading. Overview The Sales Engineer will manage the sale of Peer 1 Managed Hosting prodcuts to prospects that call or email with requests for more information. This position requires a willingness to dream big and measure yourself against the best. Not just sales, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are actually working.   Responsibilities <ul> <li>Conference with customers to ascertain information to evaluate/qualify specific needs and budgets</li> <li>Assist Sales Rep in setting accurate customer expectations through class and individual training</li> <li>Provide preliminary solution and logical diagrams based on customers needs</li> <li>First line of Support for the Sales Team</li> <li>Provide the Sales team with training on product additions and/or changes (with product management)</li> <li>Communicate solution issues with Sales Rep and customer</li> <li>Write technical papers on existing products for reference</li> <li>Provide assistance to marketing team in putting together information on the company website</li> <li>Work closely with Product Management for pricing and product changes/enhancements</li> <li>Depending on complexity of solution pricing may be given to Sales Rep</li> <li> Standard Solution- Standard Pricing</li> <li> Non Standard Solution- Budgetary estimates are provided.</li> <li>Communicate Status of customer builds with Provisioning Team</li> <li>Communicate any customer solution discrepancies with the appropriate departments</li> <li>Leverage relationships within the organization to solve technical hurdles and foster awareness of our products and solutions</li> <li>Escalate urgent issues that require immediate attention</li> <li>Create and implement sales processes and policies</li> <li>Provide updates/reports to upper management</li> <li>Assist in the day-to-day management of the sales team</li> <li>Participate in meetings and prepare training materials for product launches</li> </ul>   Roles and Responsibilities with Customer <ul> <li>Conference with customers to ascertain information to evaluate/qualify customers’ specific needs and budgets</li> <li>Explain PEER 1’s offering of products and services and how they fit the customer’s needs</li> <li>Assist Sales Team in setting accurate customer expectations</li> <li>Provide customer with a preliminary Logical Design of a possible solution</li> <li>Support customer’s follow up questions in sales process</li> <li>Communicate Status of Customer’s implementation</li> <li>Communicate customer’s pre and post production issues with the appropriate departments as needed</li> <li>Provide ongoing consultation to customers for upgrade and scaling options</li> <li>Provide walkthrough tour of the facilities as requested</li> </ul>   Roles and Responsibilities with Other Departments <ul> <li>Have pre-sales questions answered by the appropriate departments as needed</li> <li>Validate unusual/complex solutions with the appropriate departments as needed</li> <li>Co-ordinate tasks (such as customer migrations/upgrades) with the appropriate departments as necessary</li> <li>Communicate design issues with the appropriate departments as needed</li> <li>Identify gaps and common requests for product to Product Management</li> <li>Work with other departments in the development of processes and procedures to be followed by the sales team</li> <li>Provide information on sales processes to other departments as requested</li> <li>Serve as the liaison between Sales and other departments</li> </ul>   Position Requirements Education/Experience <ul> <li>Minimum experience 3 years in an Internet technology field</li> <li>Experience with Operating Systems (Windows and Linux)</li> <li>Knowledge of server hardware components</li> <li>Knowledge of Internet Security and Networking concepts</li> <li>Certification in one of the following areas: Microsoft/RedHat/Network/A+</li> <li>Great communication, written and oral skills</li> <li>Self-motivated, ambitious and goal-oriented</li> <li>Effective listening skills</li> <li>Business acumen</li> <li>Ability to work well with team members</li> <li>Management/Leadership skills a plus</li> </ul> Apply <ul> <li>Please click on the ‘Apply’ button below to submit your cover letter and resume</li> <li>Closing Date: We are committed to hiring the best people for our PEER team, therefore this position will remain open until we find the right fit! Be sure to apply right away, we don’t want to miss the opportunity to meet our next superstar.           </li> </ul>The Sales Solution Engineer ascertains the prospect’s technical requirements in order to recommend applicable products and services, and ultimately design an appropriate hosting solution. We are currently seeking a Sales Solution Engineer in San Antonio, Miami, Atlanta, and Toronto to join our team!