Giving you fast, friendly, and useful product support is important to us. We see your success as our own. When you have all the support you need to recruit and hire great people, anything is possible for your company. And that makes us happy.
We are thrilled to be honored with another award for our mantel – Best Customer Support by TrustRadius – yet we are incredibly humbled with the feedback shared by our customers about the positive experiences they’ve had with our fully-integrated, end-to-end talent acquisition suite. Here are some of our favorite customer quotes:
“Jobvite is the ATS you can’t wait to tell your friends about! Jobvite tech support is extremely quick and friendly. Even in times where you’re asking for help and you don’t know how or what to ask for, they treat you like a person, not just a ticket. I don’t hesitate to ask questions or ask for guidance because I will get it from our Account Manager or Tech Support. It’s clear they view you as a partner, not a needy customer.” – Madison Osoba, HR Manager, Axiom Healthcare Services
“Partnerships mean the world when I am selecting a new system or vendor. Jobvite has been in the top three best partners I have had over my entire career. I have not been bounced around. There is always someone to connect with you. Their problem-solving abilities allow you to focus on what is important in your organization while they fix your issues in the background.” – Tony Suzda, Sr. Manager of Talent Acquisition & Talent Strategy, Dent Wizard International
“Their customer support is amazing! This is another area where Jobvite shines. Interactive Help in the system is very user-friendly for my managers to use. Customer support is very thorough with their responses. Turnaround time for support cases is quick. My Customer Support Manager is awesome – she keeps me in the loop with new things that come out and also keeps me in the loop with new training tools to utilize as well.” – Jennifer DeVenny, National Director of Recruitment and Talent Acquisition, Meridian Senior Living