It’s 2018, and the American workplace is in flux. The economics have shifted, and for the first time in a long time, nearly every qualified candidate is employed. New technologies such as artificial intelligence and automation are transforming entire industries, including talent acquisition, forever. A new generation has entered the workforce, alongside ground-breaking new movements focused on racial and gender inequality.
As the dust settled from a year devoted to upending the status quo, we surveyed over 1,500 workers on the American work experience to unearth a new truth: the rules around recruiting and hiring have evolved. The relationship between job seekers and recruiters has changed, and the hiring process is no longer a linear start-to-finish. Rather, recruiting top talent requires a continuous cycle of engagement.
Candidates today expect a more seamless experience, where brand, culture and personal connection fit together cohesively. For companies, that means administrative efficiency, recruiter-first processes. Transactional relationships just won’t cut it anymore. Today’s candidate-recruiter relationship must take into account the job seeker journey, and both parties will be forced to adapt to find success in this new era.