If you are a current Jobvite customer seeking help, then please fill out the form to submit a case to our Customer Success team. Once you’ve submitted a support case, then you will automatically receive an email confirming your case.

If you are a job seeker looking for support, then please read our Job Seeker FAQs.

Customer: Submit a Ticket

Contact Information* required







Request Details



Need Clarification on Priority Levels? Click here for our SLA.






Please only submit a P1 case if the software on the production system is down or is not operational. 

Need assistance with this form?

Support Case Writing Tips

Check out our writing guidelines before you submit a case so that we can resolve your case as quickly as possible.

Writing Guidelines

Jobvite System Status

Want to see how the Jobvite Platform is performing? Check out the real-time system status.

Check System Status