If you are a current Jobvite customer seeking help, then please fill out the form to submit a case to our Customer Success team. Once you’ve submitted a support case, then you will automatically receive an email confirming your case.

If you are a job seeker looking for support, then please read our Job Seeker FAQs.

Customer: Submit a Ticket

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Need Clarification on Priority Levels? Click here for our SLA.

Please only submit a P1 case if the software on the production system is down or is not operational. 

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Support Case Writing Tips

Check out our writing guidelines before you submit a case so that we can resolve your case as quickly as possible.

Writing Guidelines

Jobvite System Status

Want to see how the Jobvite Platform is performing? Check out the real-time system status.

Check System Status