Open a new support case.

If you are a current Jobvite customer seeking help, please fill out the form to submit a case to our Customer Success Team. Once you’ve submitted a support case, you will automatically receive an email confirming your case.

If you are a job seeker looking for support, visit our Contact Us page.

Customer: Submit a Ticket

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Request Details

Need Clarification on Priority Levels? Click here  for our SLA.

Please only submit a P1 case if the software on the production system is down or is not operational. 

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Support Case Writing Guidelines

The Customer Support Portal allows you to easily submit and track your support inquiries. See below for some tips & tricks on submitting cases.

Writing Guidelines

System Status

We understand you put serious time and effort into running your Jobvite applications effectively and that you need to maintain a clear picture of our system performance in order to prevent unnecessary interruptions.

System Status