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How to Build Candidate Experiences with New Tools and Best Practices

Discover tips, tricks, and tools for building experiences for your top candidates.

Ashly Stage January 15, 2020

Today, we’re celebrating Candidate Experience Day with our friends over at Talent Board, and we’re a little bit in our feelings thinking about how far the talent industry has come and all the great stories we’ve heard about how talent technology and processes are going a long way to creating candidate-centric journeys.

The (R)evolution of the Candidate Experience

To understand the full impact of our emotions, it’s worth taking a look back at the evolution of the candidate experience over the past few years. It all started with an impressive in-office experience as candidates would come in to fill out a physical application to kick-start their journeys. Then it was all about having the best phone call game in the business — making sure phone calls were promptly answered, well-scheduled, and engaging. Now, throw in tools like video interviews, social screens, and text conversations, and you get our current, exciting state of recruiting.

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